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Adobe Photoshop Family

1 Message


82 Points

Mon, Jul 27, 2020 6:44 PM

Photos freeze, program cannot respond

Freezing and not loading images in detail. Only downloaded yesterday. It also doesn't shut down.


7.9K Messages


114.4K Points

2 months ago

Mac or Windows? 
OS version number?
Installed Lightroom version number?

It sounds like you may need to do a clean reinstall. 

Adobe Photography Products
Quality Engineer: Customer Advocacy