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Adobe Photoshop Family

4 Messages


112 Points

Sat, Nov 21, 2020 7:12 AM

My Notebook is mega slow...

I've got a new notebook and I thought it could be Lightroom, which causes a lot of other programs to freeze. For instance Mozilla Firefox, Thunderbird, Word, Excel... So I really took my time with the installations and checked things after every app I installed.
Everything worked fine... till I installed Lightroom/Desktop version and Photoshop thru the Adobe cloud. All problems I had with my old notebook were back.

I tried several hours, but it was really the same. Lightroom kept freezing. And I got logged out pretty often.
On the old Notebook I had these problems for about a week or so.

Now I deinstalled Lightroom, Photoshop and the cloud... and VOILA! the notebook is back to normal.

Could there be this trouble because of by 20GB pictures space on Adobe is full? But it is like that for ages. And these massive problems started only a short time ago. First the freezing. And for some days the log out problem.

Here are the notebook's information:

Gerätename SKSNB02
Prozessor Intel(R) Core(TM) i5-4210M CPU @ 2.60GHz   2.60 GHz
Installierter RAM 4,00 GB (3,90 GB verwendbar)
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor

Edition Windows 10 Pro
Version 20H2
Installiert am 19.11.2020
Betriebssystembuild 19042.630
Leistung Windows Feature Experience Pack 120.2212.31.0

space 914GB
free 676 GB

It would be great to hear from you soon, because of I use Lightroom pretty often and just start to work with Photoshop. 

Berlin, Germany




5.9K Messages


104K Points

12 days ago

4GB of RAM is too low for graphics programs like Lightroom and Photoshop. You need 8GB minimum, and that would only really be for one program at a time.

Victoria Bampton a.k.a. The Lightroom Queen

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

783 Messages


10.4K Points

That Fujitsu bargain basement machine probably does not have a qualified GPU

4 Messages


112 Points

Sometimes you can be glad to have a "bargain basement machine". 

4 Messages


112 Points


Thanks, Victoria, that's what I already thought. I just wondered, why it changed now. Only a few weeks ago my Lightroom was ok and the other programs also worked.

I'll check for a RAM extention, so I get 16GB.

2 Messages


92 Points

9 days ago

With lightroom the type of HDD you have is as important as the Ram.

First make sure you have a 64bit version of windows, if not you need to change it to take advantage of the additional ram. 

Second, install the fastest SSD you can get for your laptop. M.2 NVME if possible. 

What happens is your Ram gets full and then your computer starts using the HDD as ram which makes it super slow.

If you have windows 32bit you could start by replacing the HDD with an SSD and cloning your system to the SSD which is easy. 

If its still terribly slow you'll have to change windows to 64bit and get more ram.