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Adobe Photoshop Family

3 Messages

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120 Points

Wed, Aug 29, 2018 1:20 PM

Not a problem

Lightroom: The tagging system on CC does not work as it should.

The tagging system on CC does not work as it should. When I try to remove a tag it often reappears again. Some tages are carried to other photo for no reason. The tags do not remember what has been entered before and fill out tags to make tags easier. It is a mess

Responses

Adobe Administrator

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9.1K Messages

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126.8K Points

2 years ago

Hello David,

That sounds frustrating. I tried to duplicate what you are seeing but wasn't able to.  Can you provide detailed step by step instructions that will cause the bad behavior in a repeatable manner? Are you running the Lightroom CC 1.5 version? (Help>System Info...)
Adobe Photography Products

Quality Engineering - Customer Advocacy

176 Messages

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3.7K Points

2 years ago

ON 1.5 seems fine for add or remove tags but : 
Are tags embedded in file or not?
When I want to tag, there is no list of tag already created. So there is a risk of creating for example a case sensitive tag?
I'm not sure tags are sync between classic and CC

Go for C1, succeed your cloud by yourself 

Adobe Administrator

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9.1K Messages

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126.8K Points

2 years ago

I think I got all the question marks here...

Tags are not embedded in the file but rather, in the Lightroom CC Catalog which lives on all your Lightroom CC devices, desktops and the web.  These tags sync across the Lightroom CC ecosystem. 

At this time there is no list of tags available like there was in Lightroom Classic CC. 

Tags do not sync between  Lightroom CC and Lightroom Classic. 


Adobe Photography Products

Quality Engineering - Customer Advocacy

176 Messages

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3.7K Points

2 years ago

I see there is an another topic https://feedback.photoshop.com/photoshop_family/topics/keyword-bug

It is really strange or at least no understandable that if we want to protect (is cloud a real protected backup not sure in fact) or work in cloud, so much feature are not implemented. If I decide not to work anymore on classic and only on CC, I can't embed tag. Resulting I'm stuck in adobe ecosystem and the day I decide to not use anymore LR CC because too expense, no roadmap or no basic feature (export, print...), I will have to input once again tags. 
Thats crazy and unfair

Go for C1, succeed your cloud by yourself 

Champion

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6.1K Messages

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106K Points

> If I decide not to work anymore on classic and only on CC, I can't embed tag

If you decide to move from Classic to CC, the migration tool would copy them across to CC.

If you later decided to leave CC, Save To > Original + Settings Format would write the keywords out to xmp, which can be read by other software.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

176 Messages

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3.7K Points

I already used the migration tools. Had some errors message, 1 picture did not import of 7800 for the first batch. Not bad. I have to admit this tools works (within the limitation of CC (tags, auto folders etc.)

OK I see, save to including xmp using the little software "Pixave" on macOS .I've just tried. Need to try again with HEIC, jpg and RAW 

Go for C1, succeed your cloud by yourself