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Adobe Photoshop Family

2 Messages

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80 Points

Thu, Feb 1, 2018 1:03 AM

lightroom mobile cc trial, even though I have a subscription

I have contacted Adobe about this. For some reason, Lightroom CC on my iPad & computer was seeing my account as unregistered/not subscribed - even though I have the subscription. The computer version is fixed - yay! But now the ipad version is telling me I have a 30 trial - why is it not syncing with my subscription?? Why does Abobe not support Ipad Lightroom CC app??

Responses

Champion

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1.4K Messages

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24.5K Points

3 years ago

Sign your ADobe ID out of your iPad.
Restart the iPad.
Open Lightroom for mobile and sign in with the Subscription ID (Make sure you  have the right Adobe ID).

2 Messages

 • 

80 Points

I tried, still says I have a the trial.. I am signing out of lightroom - is there somewhere else I need to sign out of on the ipad?