matthew_mccoy_56rzi0xh538fc's profile

5 Messages

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110 Points

Thu, Oct 17, 2019 6:08 AM

Lightroom: Doesn’t recognize raw files from the newest rx100

Lightroom doesn’t recognize raw files from the newest rx100, despite having the latest version of software.

Responses

Champion

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535 Messages

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9.4K Points

2 y ago

Check that you are definitely running the latest version (Help>System Info), which is 2.4.1 (8.4.1 if running Lightroom Classic). Raw support for the RX100VII was added in that release.

5 Messages

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110 Points

2 y ago

Yes, I’m running the most recent version. Individual files can be opened with Camera Raw, but can’t be imported from the Import feature in Lightroom.

Champion

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3.5K Messages

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59.5K Points

Did you check your Lightroom version, as Jim said? Lightroom does not use Camera Raw (it has its own, built-in version), so the fact that you can open these files in Camera Raw means nothing in respect to Lightroom.

Johan W. Elzenga,

http://www.johanfoto.com

5 Messages

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110 Points

Yes, as I mentioned in both prior posts, I am using the most recent version of Lightroom.

Champion

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3.5K Messages

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59.5K Points

Yes, I know you said that and I apologise for insisting, but if I got one dollar for every time somebody said that, only to find that it wasn't true after all, I would be a wealthy man. People often say that, not because they verified the version number (in Help - System Info), but because the CC app says they are up to date. Unfortunately that isn't the best way to check it. Sometimes the CC app doesn't see an update for some unknown reason.

Johan W. Elzenga,

http://www.johanfoto.com

Champion

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6.6K Messages

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110.2K Points

2 y ago

We should also check which operating system?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

5 Messages

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110 Points

2 y ago

I am using an iMac.  I was using the second most recent OS, but I decided to update to Catalina today to see if that made a difference.  It still didn't help.  I have been using Lightroom CC 2.4.1.  I found a workaround that seems to work, but is somewhat tedious.  If I open the SD card in Finder, I can select all of the ARW files, select Open With, choose Adobe Photoshop.  This will then open Camera Raw 11.4.1.  I can select all of the images, click on Save Images, saving them as DNG files, which I can then import into Lightroom.  

Champion

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3.5K Messages

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59.5K Points

It’s probably easier to use Adobe DNG Converter in that case. This is very strange indeed, because everything you say suggests you are somehow not using the latest version of Lightroom, despite it saying it is 2.4.1. Have you tried uninstalling and reinstalling it?

Johan W. Elzenga,

http://www.johanfoto.com

Champion

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2.4K Messages

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38.7K Points

2 y ago

It's working on my Windows 10 system using LR Desktop 2.4.1. with the Sony DSC-RX100 VII ARW fle downloads available here:

https://www.imaging-resource.com/PRODS/sony-rx100-vii/sony-rx100-viiA7.HTM


5 Messages

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110 Points

2 y ago

Thanks for the help. Uninstalling and reinstalling seemed to do the trick