jerry_martin_5wznfyklrjgq's profile

6 Messages

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160 Points

Wed, Jun 19, 2019 3:06 PM

Lightroom Desktop: What happened in the last update to give me the 'cloned catalog detected' error message?

I changed nothing, but now get the "cloned catalog detected" error message.  And, the only photos that LR sees are the ones that I have previously synced to the cloud.  It does not see the many thousands of photos on my hard drive, and I see no way to connect them.

Responses

Adobe Administrator

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10.8K Messages

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142.3K Points

2 y ago

Jerry - Please go to Help>System Info... and get us your installed Lightroom Version Number. 

6 Messages

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160 Points

2 y ago

Lightroom version: 2.3 [ 20190502-0902-47ed471 ] (May  3 2019)

Adobe Administrator

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10.8K Messages

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142.3K Points

2 y ago

Thank you. Do you see this when you attempt to import a Lightroom Classic Catalog?

6 Messages

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160 Points

2 y ago

Thanks for your response, Rikk.  I don't see anything attached to your reply.  I tried to attach a screen shot of what I see when I open LR to this reply, but cannot.  I cannot find anything that allows me to import a catalog.  The file structure on the left represents all the photos I have synced with LR Mobile, but does not include anything from my hard drive.  I cannot figure out what has changed.

6 Messages

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160 Points

2 y ago

Another note - I cannot even see any of the modules - Library, Develop, etc.

6 Messages

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160 Points

2 y ago

Rikk - I solved the issue.  Somehow, the LR icon my Dock changed from LR Classic to LR, so I was only seeing the items in the cloud.  I found the Classic app, ran it, and all appears normal.  Thanks again for your help.

Adobe Administrator

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10.8K Messages

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142.3K Points

2 y ago

You figured it out before I was able to get back to you.  Glad you are working again.