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Adobe Photoshop Family

3 Messages

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90 Points

Wed, Oct 21, 2020 6:25 PM

Lightroom Desktop Watermarks still not the same between CC and mobile; CC's watermark edit preview also still doesn't match actual watermark

I had a long back and forth about this with support on Twitter months ago now, documenting the discrepancies with screenshots. They eventually told me they were able to replicate the problem(s). I'm posting here today because I see that you've gone off and made graphical watermarks but still haven't fixed this problem with text watermarks.

This is for macOS and iOS.

To sum up:

(1) Watermark settings *do* sync as expected between CC and mobile now, but they *do not produce the same watermark*.

(2) Watermark preview in CC does not match the watermark actually shown on the Export screen or on the produced Export.

Responses

Adobe Administrator

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8.6K Messages

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122.3K Points

a month ago

Could you post some screenshot examples of what you are seeing and describe precisely what is different from the platforms? 

Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

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90 Points

Yep. Let me focus on the discrepancies within Lightroom CC macOS itself first. Three screenshots:

(1) The watermark config, with my usual settings. In this preview, the watermark appears to be correct.

(2) The export screen immediately after leaving the above watermark config, the watermark appears to be correct and match the config preview, *while the image is loading*…

(3) …but once the image loads in the export screen, the watermark suddenly becomes more opaque than in either of the two previous screenshots, and now is no longer correct.

And then I've added the actual exported file, which matches the incorrect (3) rather than the correct (1) or (2).

Employee

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47 Messages

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1.2K Points

a month ago

Thank you for your feedback. Let me try to address the two issues you mentioned.

1. Watermark settings *do* sync as expected between CC and mobile now, but they *do not produce the same watermark*.

There are three reasons why the watermark may render differently across platforms.

1. If the export settings across devices are different, the entire image, including the watermark, would be rendered differently.

2. If the font selected on one device is not available on the second device, the second device would use the default font, which is Source Sans Pro (Regular). This would lead to major differences.

3. Since the watermark is rendered using native APIs, there may be slight differences across platforms. We have attempted to keep the differences to be minimal. Assuming that the differences you see is not because of the above two points, would you be open to share some images with us from both devices so we can analyse them?

 

 

2. Watermark preview in CC does not match the watermark actually shown on the Export screen or on the produced Export.

The watermark preview screen is primarily meant to find the right content and position of the watermark. The watermark in that view is rendered independent of the export settings or the underlying image pixels. This is primarily done because compositing the actual preview based on the export settings and the underlying image is a costly operation and takes a lot of time, making it impractical to show a live-preview of the watermark immediately as you tweak the individual settings. The preview rendered in the export view (screenshot 3) is the actual output you would see after exporting the asset. This view takes into account all the export settings such as the output dimensions, jpeg quality, color space, etc. and creates the composition using the underlying image with the watermark. This is to help you fine tune the export settings to get the desired output before hitting the "Export" button.

3 Messages

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90 Points

Right, so here’s the same image exported with exactly the same settings, but from Lightroom iOS. Notice how it looks like (1) and (2) and not the (3) which Lightroom CC macOS produces from exactly the same settings. This is not, therefore, “synced watermarks”, since the same settings do not in fact produce the same result.