Lightroom Desktop: Unable to sync from desktop

Thomas,

Let's investigate a little more:

If you view your images in a grid and then click the small funnel icon top center and set the Sync Status pulldown to "Syncing" do you see any images?  If so, what type of images do you see?

It says no photos syncing on the blank screen. When I click on the cloud icon it still says 9 photos syncing.

Thomas, Thanks for the log file. I've emailed you instructions for resolution. 

Hi Rikk! I'm having the exact same issue as Thomas. My Lightroom CC Desktop app perpetually says "syncing 24 photos" but when I check the filter and "syncing" it says "no photos matching filter".

Would love help with this as well. I have plenty of cloud storage (only using 10% of 1TB). Everything is uploading perfectly from my Lightroom CC app to lightroom.adobe.com. But nothing is downloading to my laptop anymore, and my synced Collections are no longer uploading. This has been going on two months. Nothing is showing up in Sync Activity. I've signed out and in on both mobile and my desktop more times than I can count. I've reset Lightroom CC Preferences. I've spent hours doing literally everything in all of these support threads, and still no luck. Help! 

Hi Rikk, I have the same issue as well, the pics stopped to synchronise. I have deleted and loaded them again, but wouldn't help. Have 1T and the latest version. The synchs is hanging since 2 days. 
Have tage latest 2.2.1 version of Lightroom CC.
Uninstall / Reinstall Lightroom wouldn't help either. 
Thanks for your help which sis badly needed.
Cheers 

Hi,
I am having the same problems listed above. The syncing has been stuck for over a day. I have tried to delete and reupload my images, uninstall and reinstall lightroom, log in and out and alt+shift but to no avail. I have no firewalls interfering with lightroom either. My lightroom version number is lightroom 3.0. 

Thank you for any help you can offer.

Hi Rikk,

I have the same issues. Specifically. My images are continuously trying to sync from Desktop. I'm using lightroom CC. I have plenty of cloud storage remaining. I have no firewall.

Steps I've followed:
Deleting ALL photos with sync Issues
Deleting all items in "Deleted" folder using lightroom web
Reinstalling Lightroom
Login/Log out

I'm using Lightoom version Lightroom version: 3.0 [ 20191017-0835-b386176 ] (Oct 17 2019)

Same issue. I assume adobe has issues with their cloud service. Logging in and out doesn’t help.

I am seeing similar behavior. Lightroom version 3.1 (20191126-2330-434c343). When I open Lightroom on my MacBook, if I immediately click on the cloud icon in the upper right corner, it shows I have used 883GB of my available 2TB of storage. Within just a few seconds of opening the application, it will sync between 15-20 photos and then it totally stops sending data to the cloud storage. Then if I click on the cloud icon again, it shows that it's unable to connect to network, but the blue circle continues to spin where it says Syncing Photos. If I close Lightroom, wait about 15 seconds, and re-launch the application, another 15-20 photos will sync immediately and then stop. Interestingly, the drive activity lights on my Synology NAS continue to show activity as long as Lightroom is open - for literally days, without stopping. Within a few seconds of closing Lightroom, the drive activity lights stop flashing.

Another curiosity: the first approximately 12k photos synced up without any issues. No pauses or stopping until I reached about 12k images. After that point is when I began seeing this strange sync-a-few-and-stop behavior.

When I login to Lightroom.adobe.com in my browser, I see the remaining 128k images showing sync errors with a message that tells me to open Lightroom on my MacBook (even if it is open). I can close Lightroom, re-open it a few seconds later, get another 20 images synced up, refresh the browser, and see the count updated and another 20 images removed from the sync errors count.

Nothing has changed on my network at all. I'm using a wired Ethernet connection to the switch. Upload speeds are consistently testing out at 25mbps. I've closed all the other applications on this MacBook and have literally been trying to get my entire catalog migrated from Classic to CC and then synced up for about 3 weeks in a "dedicated" fashion - meaning that I'm not using the computer for any other purposes.

I have tried uninstalling Lightroom, resetting preferences, logging out of Creative Cloud, rebooting, etc... Same results no matter what I do at this point. And again, over 12k photos synced up consistently without pausing before this stalling began happening. Any information would be tremendously helpful.

I'm having the same issue. It synched around 1100 images but there are 746 remaining images that the cloud icon on the top right of Lightroom CC says that it's syncing but I waited 1 day and nothing change. I tried resetting my Mac, closing and re-opening Lightroom and nothing happened. I checked on lightroom.adobe.com and it shows that there are 1100 images on the cloud. Any way to reset the connection to the cloud?

Hi, i have this problem, it's months i'm stuck in this way on PC windows 10
tried any solution always the same issue, no changes, can someone help me ?
Thank you very much.

Hi Rikk - same issue here - loads of storage but sync stuck (laptop to cloud / other devices) - tried various options shown in threads above and elsewhere but still stuck

Same issue for months, The Desktop version keeps syncing and never stops spinning in blue, although

the web version, Android and iOS apps are already synced.

 

Lightroom CC has stopped syncing. No issues previously. First time trying to sync photos from new camera. Plenty of storage. Have reset preferences.