4 Messages
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172 Points
Mon, Sep 17, 2018 4:26 PM
Lightroom Desktop: Unable to sync from desktop
I have the same problem also. Lots of cloud storage, syncs from mobile but not from desktop. I deleted all of the photos that were supposedly syncing but it still perpetually tries to sync 9 photos. I tried resetting preference and that didn't help either.Note: This conversation was created from a reply on: Lightroom CC: Desktop not syncing with the cloud.
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4 months ago
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Rikk
Adobe Administrator
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9.2K Messages
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128.3K Points
2 years ago
Let's investigate a little more:
If you view your images in a grid and then click the small funnel icon top center and set the Sync Status pulldown to "Syncing" do you see any images? If so, what type of images do you see?
Quality Engineering - Customer Advocacy
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thomas_wallis
4 Messages
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172 Points
2 years ago
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Rikk
Adobe Administrator
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9.2K Messages
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128.3K Points
2 years ago
Quality Engineering - Customer Advocacy
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amanda_gadd_18jgtlep2h6vu
2 Messages
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90 Points
2 years ago
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eric_stoen
2 Messages
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70 Points
2 years ago
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alexandra_pobortscha
3 Messages
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120 Points
2 years ago
Have tage latest 2.2.1 version of Lightroom CC.
Uninstall / Reinstall Lightroom wouldn't help either.
Thanks for your help which sis badly needed.
Cheers
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jade_clarke
2 Messages
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70 Points
a year ago
I am having the same problems listed above. The syncing has been stuck for over a day. I have tried to delete and reupload my images, uninstall and reinstall lightroom, log in and out and alt+shift but to no avail. I have no firewalls interfering with lightroom either. My lightroom version number is lightroom 3.0.
Thank you for any help you can offer.
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sach33
1 Message
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60 Points
a year ago
I have the same issues. Specifically. My images are continuously trying to sync from Desktop. I'm using lightroom CC. I have plenty of cloud storage remaining. I have no firewall.
Steps I've followed:
Deleting ALL photos with sync Issues
Deleting all items in "Deleted" folder using lightroom web
Reinstalling Lightroom
Login/Log out
I'm using Lightoom version Lightroom version: 3.0 [ 20191017-0835-b386176 ] (Oct 17 2019)
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tobias_schnurr
11 Messages
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268 Points
a year ago
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jguinn
1 Message
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62 Points
a year ago
Another curiosity: the first approximately 12k photos synced up without any issues. No pauses or stopping until I reached about 12k images. After that point is when I began seeing this strange sync-a-few-and-stop behavior.
When I login to Lightroom.adobe.com in my browser, I see the remaining 128k images showing sync errors with a message that tells me to open Lightroom on my MacBook (even if it is open). I can close Lightroom, re-open it a few seconds later, get another 20 images synced up, refresh the browser, and see the count updated and another 20 images removed from the sync errors count.
Nothing has changed on my network at all. I'm using a wired Ethernet connection to the switch. Upload speeds are consistently testing out at 25mbps. I've closed all the other applications on this MacBook and have literally been trying to get my entire catalog migrated from Classic to CC and then synced up for about 3 weeks in a "dedicated" fashion - meaning that I'm not using the computer for any other purposes.
I have tried uninstalling Lightroom, resetting preferences, logging out of Creative Cloud, rebooting, etc... Same results no matter what I do at this point. And again, over 12k photos synced up consistently without pausing before this stalling began happening. Any information would be tremendously helpful.
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ivan_grimaldi
4 Messages
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90 Points
10 months ago
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gianmarco_caligaris
9 Messages
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158 Points
6 months ago
tried any solution always the same issue, no changes, can someone help me ?
Thank you very much.
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john_kennedy_3wq93fvt7lbm8
1 Message
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60 Points
5 months ago
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ozgur_guney
3 Messages
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94 Points
4 months ago
Same issue for months, The Desktop version keeps syncing and never stops spinning in blue, although
the web version, Android and iOS apps are already synced.
(edited)
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davog
1 Message
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60 Points
4 months ago
Lightroom CC has stopped syncing. No issues previously. First time trying to sync photos from new camera. Plenty of storage. Have reset preferences.
(edited)
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