RM

9 Messages

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62 Points

Mon, Sep 21, 2020 4:17 AM

Lightroom Desktop: Sync Error to Adobe Portfolio from Lightroom

Steps to reproduce:

 

1. Select an image Share To > Adobe Portfolio

2. Create new Collection

3. Image gets uploaded and is visible in Adobe Portfolio

4. Select a different image and Share To > Adobe Portfolio > Select previously created Collection

 

Getting this error every time, even though everything is synced:

 

This conversation has been merged. Please refer the main conversation:

Lightroom Desktop: Sharing to Portfolio Error Message

Responses

9 Messages

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62 Points

10 m ago

PS - if you do this from the web version the problem does not happen.

12 Messages

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248 Points

10 m ago

My understanding is that this is a "feature" of Portfolio. You have to update manually each collection in Portfolio when you change the collection - Edit Portfolio -> Pages -> Reset from Lightroom. This is tedious but it is the only method I have found for keeping my LR collections up-to-date in Portfolio. In my opinion there should be a setting to allow automated syncing of each collection with Portfolio.

 

If anyone knows of a better solution please let us know.

9 Messages

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62 Points

Im not sure we are talking about the same thing.

 

I want to add a new photo to a collection and LR wont let me do that - its not a sync issue because the photo never gets added to the Collection in LR in the first place.

9 Messages

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62 Points

BTW - another observation - when I do a "Resend" from the Sharing -> Adobe Portfolio in LR i get the same error message.

 

(edited)

13 Messages

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204 Points

10 m ago

I have the same experience.  I contacted Tech support a while back and they said it may be because I store copies of originals locally. ("Store a copy of all originals at a specific location." checked in preferences.) I don't know about that and I don't want to give that up just to have a more seamless Portfolio integration in Lr. The function just doesn't work properly and it's something Adobe needs to address.  The work around is what @roman mezhibovski  says. Do your Lr-Portfolio integration on the web. No errors and less confusing. 

Adobe Administrator

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10.7K Messages

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141.9K Points

3 m ago

This thread is being merged into an existing authoritative thread for better tracking and response. Please review the official answer (if any) in the second post on the thread for more information.