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3 Messages

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90 Points

Wed, Mar 3, 2021 12:00 PM

Lightroom Desktop: Stuck on zoom tool when trying to do guided geometry

Stuck on zoom tool when trying to do guided geometry

Responses

3 Messages

 • 

90 Points

2 m ago

Hi, sorry first post, was trying to search for answers & didn't realise I was posting haha.

I'm using lightroom cloud on windows 10 and was trying to use the guided geometry tools but it's stuck on zoom and won't do anything except zoom in whenever I click on the image.

Have restarted the program a bunch of times & rebooted too.

Help?

Adobe Administrator

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10K Messages

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135.4K Points

2 m ago

Try this first: 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

 • 

90 Points

Hi Rikk, thanks for the reply. When I hold down Alt+shift while opening lightroom it brings up a lightroom properties box, but nowhere has the option to overwrite preferences (no dialog prompt). Just security / details / previous versions / general / shortcut / compatibility.

If I wait a second and hold down Alt + shift while opening lightroom, lightroom opens like normal and the little zoom tool is still there. I can still change sliders etc no probs, but still can't use the geometry tools.

(edited)