brent_boynton's profile

1 Message

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90 Points

Wed, Aug 14, 2019 9:42 AM

Lightroom Desktop: Sharpening and Noise Reduction not working

Radius, detail, and masking are not working under sharpening and detail and contrast are not working under noise reduction.  Why?

Responses

Official Solution

Adobe Administrator

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10.3K Messages

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137.8K Points

2 y ago

We've isolated the issue. It appears to only manifest if the Default Sharpening value is set to 40. Move the Sharpening Slider to 39 or 41 and the sliders should be active again. We will log a bug for this. 


Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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10.3K Messages

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137.8K Points

2 y ago

Brent,

I just tested in Lightroom Desktop 2.4 with Mac 10.14.6 and they are functioning for me. 

Can you give me some detailed information about your system, OS, and files?
Adobe Photography Products

Quality Engineering - Customer Advocacy

27 Messages

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608 Points

2 y ago

This reply was created from a merged topic originally titled Cannot adjust sharpening settings in LR 2.4.

Since updating to LR 2.4 for desktop (on my MacBook Pro running Mojave), it is no longer possible to adjust sliders for additional sharpening settings in the detail panel (e.g. radius and masking) unless the sharpening amount slider is changed from the default setting of 40. I'm assuming this is a bug. I would appreciate if this were fixed asap. Thanks very much.

27 Messages

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608 Points

2 y ago

Thanks, Rick!

Adobe Administrator

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10.3K Messages

 • 

137.8K Points

2 y ago

2.4.1 for Lightroom Desktop was released today and has a fix for this issue. Please verify it is working correctly for you after updating. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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60 Points

Working! Thanks

27 Messages

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608 Points

2 y ago

Issue resolved!