Fri, Jul 24, 2020 12:19 AM
a month ago
4 months ago
Quality Engineering - Customer Advocacy
I just installed Lightroom on my PC. When I open it, it says I am offline (I am definitely online and the connection is good), and will not let me import any photos. I have closed it, opened it, restarted the computer, done the Alt/Shift trick as above and no joy. Very frustrating. What can I do?
2 months ago
cant get any photos into the new LRCC. Not sure what I am doing wrong, it is up To date.
For those of you who are experiencing the Lightroom is Offline issue, we have a test build we would like to share with you. This involves temporarily joining our prerelease program and testing under NDA. If you are able and willing to do this, reply in this forum and I will contact you with details.
@RikkI'll give it a shot!
Hi Rikk Just signed up for lightroom and saying offline.
Can you send pre release link
I am getting the Lightroom offline issue as well. Please send me the pre-release link, I'll give it a go.
BSc (Honours) Design & Innovation student at The Open University
I'll give it a try! I need it for my school.
Send the link here too. Thanks.
@Rikk id also like a link, thank you
Hi! I would also like to join it as my lightroom is coming up with the same issue of appearing to be "offline"
I have also experienced the Lightroom offline problem.
Please share the link with me too!
To those of you who joined this conversation late, your posts were too late to make it possible for you to test this build before release. Thank you for your willingness to participate in our analysis.
Updates for the Adobe Photography Products were officially released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.
Thank you for your patience.
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