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EB

8 Messages

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140 Points

Tue, Oct 20, 2020 9:13 PM

Answered

Lightroom Desktop: My healing brush is not working. Any ideas how to fix it?

My Lightroom cc healing brush is not working. Any ideas how to fix it?

Responses

Accepted Solution

8 Messages

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140 Points

a month ago

I finally resolved this problem. Resetting the preferences during restart did not work. But uninstalling and resetting the preferences during the uninstall and then restarting the computer and re-installing did work. It did glitch again and I had to repeat the process. But it seems to be sticking now. I don't know if this has anything to do with it or not, but I also uninstalled (and removed the preferences) an old version (2019) of Photoshop. Thank you all for your help with this.

Champion

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5.9K Messages

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104K Points

a month ago

Can you define "not working"? What happens when you try?

And also, can you please go to Help menu > System Info and get us your version number and operating system. Thanks

(edited)

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

8 Messages

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140 Points

a month ago

It just doesn't change anything. I can move the area that the program is trying to pull data from (for the correction) around, but it doesn't actually correct anything. It works just fine on my laptop, so I know what it is supposed to look like, but it is not working on my desktop. 

8 Messages

 • 

140 Points

ightroom version: 3.4 X64 [ 20200804-0825-1542eef ] (Aug  4 2020)
NGL Version: 1.17.0.35
WF Version: 2.4 developer
Operating system: macOS
OS Version: 10.15 [7]
Application architecture: x64
Computer model: iMac18,3 / Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
Logical processor count: 8
Processor speed: 4.2 GHz
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 2,506.3 MB (3.8%)
Virtual memory used by Lightroom: 5,185.9 MB
Memory cache size: 832.2 MB
Internal Camera Raw version: 12.4 [ 556 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 725MB / 32767MB (2%)
Camera Raw real memory: 726MB / 65536MB (1%)
Displays: 1) 5120x2880

Adobe Administrator

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821 Messages

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14.9K Points

a month ago

A new version of Lightroom was released yesterday. Would you try updating your software and see if it fixes it? 

(and it has some really cool new features!)

What's new in Lightroom

(edited)

8 Messages

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140 Points

I just updated the software, but it did not fix the healing brush.

8 Messages

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140 Points

I think I am going to try uninstalling and reinstalling Lightroom CC. This won't affect my photos will it? I just don't want to lose them.

Adobe Administrator

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8.6K Messages

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122.3K Points

Do you have your Brush's Flow or Density Healing Brush's Opacity set to a very small value? 

(edited)

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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140 Points

I uninstalled and reinstalled and it is still not working. Flow is 50. Density is 100.

Champion

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174 Messages

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3.9K Points

a month ago

You could try resetting your preferences:

 

A Preference File will survive a Lightroom update. Sometimes weird behavior is corrected/cured by resetting the preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Does the behavior continue after resetting the preferences?

8 Messages

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140 Points

I just reset the preferences, as recommended, and shut down and restarted Lightroom and the healing brush is still not working.