john_monster_d1zbrcierp1wu's profile

15 Messages

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324 Points

Mon, Jun 22, 2020 7:15 PM

Lightroom Desktop: Magenta Cast on Export (Mac only)

I just did, but the exported photos are wrong again in version 3.3.
Uninstalled and installed a few times now.
For reference I run MacOS Catalina 10.15.5 on a 2017 5K 27 inch iMac with 3.4 GHz Intel I5 and a Radeon Pro 570 graphics card. I tried disabling GPU acceleration, but nothing works.If there is anything I can test let me know, going back to 3.2.1 again now.

Let me share 2 screen grabs, 1 of the development window, and another one of the export preview window. Without making any edits. (Camera Nikon Z 6)

Maybe my info helps.



Note: This conversation was created from a reply on: Lightroom Desktop 3.3: Lens corrections not visible in thumbnails.

Responses

Adobe Administrator

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10.7K Messages

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142.1K Points

1 y ago

This is a different issue that the original poster was reporting. 

OP- "Since updating, I have noticed that when I apply lens corrections to newly added photos, the effects of those corrections are not visible when viewing the photos in grid view or in exported jpgs of the photos. "

You are seeing a Magenta Cast with no edits applied. This should be a separate thread. 

Was: https://feedback.photoshop.com/photoshop_family/topics/lens-corrections-not-visible-in-thumbnails-af...  

Adobe Administrator

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10.7K Messages

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142.1K Points

1 y ago

Which profile is applied to this image?

15 Messages

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324 Points

1 y ago

Camera Portet V2, but also visible when using Adobe profiles.

15 Messages

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324 Points

1 y ago

Adobe Administrator

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10.7K Messages

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142.1K Points

1 y ago

We've opened a bug report in our system to investigate this further. Thank you for the information. 

Champion

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2.4K Messages

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39.1K Points

1 y ago

Rikk, the same LR 3.3 issue has also been reported at the below LR forum link. Nikon Z6 export files have a red tint. It appears to be only happen on Mac systems and I can't duplicate the issue on my Windows 10 system.

https://community.adobe.com/t5/lightroom/horrible-red-tint-when-exporting-from-raw/m-p/11235774?page...

2 Messages

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70 Points

1 y ago

I would like to make it known that this problem spans far beyond just Nikon Z6 users.  This is happening to me with my EOS R and I've seen other similar stories from Fujifilm users.

And it all points back to the most recent update.

Just when I get my image dialed in.  Upon previewing for export, the image turns an ugly red.  Oversaturated skin tones.  And a major stop in my workflow.

I've been using Lightroom reliably for about 6 months now.  Ever since I found out you could download directly from the App Store.  And I've never once had this issue.

Is there anyway Mac users can rollback to the previous version of Lightroom?  I actually enjoyed the simplicity (and the exporting) a lot better.

6 Messages

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160 Points

1 y ago

I have the same issue which I've documented here: https://community.adobe.com/t5/lightroom/pink-hue-rendered-upon-export/m-p/11285419?page=1#M29426

It's not a monitor issue. I ran an experiment where I exported the image and it came out with a pink color cast. Then I imported that exported image back into Lightroom and saw that there was still a color cast. 

I did not do any edits to counter any pink color cast therefore I was not biased by my monitor to correct in that way. If this were really a monitor issue, I would only see the pink color cast on my MacBook Pro. But instead, I see it on all my devices (iPhone, iPad, Samsung TV via airplay). 

I'm using Lightroom (cloud based) v3.3 on a MacBook Pro 16" (2.3 GHz 8-Core Intel Core i9, AMD Radeon Pro 5600M with 8GB graphics, 32 GB 2667 MHz DDR4, running latest version of Catalina 10.15.5). Upon exporting photos, several (seems random) images are rendered with a pink/magenta hue.

After seeing some of you mention that you've went back to an older version of Lr. I will be trying that as a TEMPORARY fix until a Lr is able to fix this issue. I'll report back and see if going to an older version of Lr helps for me. 

15 Messages

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324 Points

1 y ago

I would have expected a fix for this problem by now, otherwise at least some acknowledgement from Adobe that they found the cause of the problem.

4 Messages

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134 Points

1 y ago

I am running into this exact same issue. Exporting from RAW images from my Nikon z6, Mac Catalina 10.15.6, and on the latest version of LR cc version 3.3 in export preview and after exporting, the images have a magenta cast.

Hoping there is a number to call or a solution to this issue soon. This is adding so much more time to my workflow for clients and is incredibly frustrating.

4 Messages

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80 Points

1 y ago


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Adobe Administrator

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10.7K Messages

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142.1K Points

1 y ago

Until this a fix for this issue is released, here are some workarounds you can use to get things working correctly again:

You can install Photoshop or Bridge
or
You can install the Adobe DNG Converter (Free)
or
You can follow this procedure.
  1. Locate the profiles inside Lightroom.
    1. In Applications, go into Adobe Lightroom CC folder
    2. Right-click Adobe Lightroom.app and choose Show Package Contents
    3. Open Contents, then Resources folder
    4. Copy the folder called CameraProfiles
  2. Paste into /Library/Application Support/Adobe/CameraRaw. (If the folder doesn’t exist, create it first.)
  3. Go back to the Lightroom app and do the same for the LensProfiles folder. 
  4. You should now see:
    1. /Library/Application Support/Adobe/CameraRaw/CameraProfiles and 
    2. /Library/Application Support/Adobe/CameraRaw/LensProfiles
  5. Relaunch Lightroom and try exporting again.
Note that the Library folder mentioned in step 2 is not the /Users/yourusername/Library/... . You need to be in just plain /Library/ in the drive's root...   Access this from Finder by going to Go and holding down the [Option] key to reveal Library which is hidden by default. 

Let us know if this gets things working for you.

15 Messages

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324 Points

1 y ago

Thanks Rikk for this work around for now.

I tested it and it works.
FYI I needed to create the CameraRaw folder.

2 Messages

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96 Points

1 y ago

Thanks Rikk!  This works for me too.  I also had to create the CameraRaw folder.

4 Messages

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134 Points

1 y ago

Thanks for sharing this, Rikk. Unfortunately this did not work for me. My exports aren't turning as overly magenta, however they become more contrasty and still slightly magenta cast. 

Also, other strange thing happening in the most up to date version is that when I adjust the WB even remotely, the thumbnail is cast green. It doesn't affect the way it exports, but it is annoying when looking through my edits for clients and seeing the whole batch cast green. 

I look forward to hearing perhaps a work around for these issues. 

Thanks a bunch.