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Adobe Photoshop Family

5 Messages

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132 Points

Fri, Nov 27, 2020 7:39 AM

Lightroom Desktop: Lightroom "Luminance" Suggestion Box Won't Go Away While Colour Grading

The newest update for Lightroom added Colour Wheels, which I think is an awesome addition, but every time I try to colour grade it comes up with these annoying tip boxes telling me about "Shadow Luminance" or "Midtone Luminance" and there's no way to turn them off. They also block my view of the photo I'm editing, and every time that happens I have to take my cursor off the colour wheel to make it go away (and it just keeps doing the same thing after I try editing again). It ends up happening about 10-15 times during my colour grading, and it's making my editing experience with this new version utterly miserable. I spend a lot of time using this feature, and to have tip boxes constantly popping up (and seemingly no way to make them turn off or tell the app that I understand what it's suggesting) is affecting my workflow in a seriously negative way. I tried looking in the preferences tab for ways to turn off tip boxes, but I can't see anything in the settings to make them go away. I like the new Colour Grading feature, but I really hate all of the annoying boxes that are popping up. I'm well aware of the luminance feature at this point, and I'd like it if Lightroom would stop trying to tell me about it for every single photo I'm editing. Please fix this, Adobe, I beg of you! 

Responses

Adobe Administrator

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1K Messages

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17.3K Points

2 months ago

Sometimes weird behavior is corrected/cured by resetting the preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

Does the behavior continue after resetting the preferences?

(edited)

5 Messages

 • 

132 Points

That doesn't seem to work. I tried holding Option + Shift when restarting and it isn't prompting with anything to overwrite the preferences. The suggestion boxes are still there. 

Adobe Administrator

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1K Messages

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17.3K Points

You should see a pop up window that looks like this.
Click Reset Preferences

5 Messages

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132 Points

The "Reset Lightroom Preferences" window is not popping up when I restart Lightroom and hold Option + Shift as you instructed (I'm using a Macbook Pro 2018 and obviously the latest version of Lightroom). I've tried it about 10-15 times and it still isn't appearing. 

Adobe Administrator

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1K Messages

 • 

17.3K Points

Try it this way...

1. Open your applications folder

2. Open the Adobe Lightroom CC folder

3. Hold down the Shift Key and the Option key at the same time

4.Double click the Adobe Lightroom icon in the Adobe Lightroom CC folder

5. Let go of the shift and option keys

You should now see the window.

5 Messages

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132 Points

I just reset the Lightroom Preferences as you instructed, but the "Luminance" suggestion boxes still keep popping up every time I try to colour grade.