ho_sung_song's profile

2 Messages

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90 Points

Tue, Jul 9, 2019 10:11 AM

Lightroom Desktop: Library empty............ All my preset has gone

I deleted the library online. (It says that deleting the library in the help deletes the synced picture.) Then, when I ran the lightroom pc version, an error message popped up, and both the picture and the preset were gone. How can I recover it? Fortunately, photos are stored in a local folder, but presets are a problem.

Responses

Champion

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6.6K Messages

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111K Points

2 y ago

You wiped the cloud clean and confirmed you definitely wanted to do that. What were you expecting to happen? What were you trying to achieve?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

2 Messages

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90 Points

I just wanted to delect photo. 

Champion

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6.6K Messages

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111K Points

I'll flag it up for a staff member just in case there's any way of them recovering direct from the server, but that was the nuclear "wipe everything completely everywhere" button you pressed, so it's a really long shot.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.