marcos_duran

9 Messages

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220 Points

Tue, Jun 18, 2019 10:30 PM

Not a problem

Lightroom Desktop: Issues with changes to the way drives and volumes are treated macOS 10.15 Catalina

Feedback on beta version of MacOS 10.15. This is a beta OS this thread is simply meant as feedback to Adobe no solutions expected.

MacOS Catalina has made changes to the way it treats drives and volumes. I have found the following issues.

On new clean system installs Lightroom CC is unable to access Hard Drive due to a read permission error. Preview thumbnails download but adding new images to the library fails.

On existing systems that have been upgraded LR CC thinks library has been moved. It attempts to move items but fails at the end due a cloning/ duplication error.

I have send 3rd Party app beta feedback to Apple.

Responses

leo_kitay

1 Message

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60 Points

a year ago

Same thing happened to me

JohanElzenga

Champion

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3.1K Messages

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56.1K Points

a year ago

Somehow I think that Adobe engineers are aware of what’s coming from Apple... Your reports are well meant, but I’m sure Adobe is already working on this.

Johan W. Elzenga,

http://www.johanfoto.com

tom_mcgovern_6etvtqz9nkg83

1 Message

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60 Points

You’re too gullible to believe that. Catalina is released and Adobe still isn’t ready

a year ago

foto_fbf

6 Messages

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110 Points

a year ago

Same major issue. Error message: "The Lightroom catalog cannot be used because the parent folder “/Volumes/T1-SSD” does not allow files to be created within it. Please either fix the folder permissions before continuing or choose a different catalog."

Is there a work around and if not, is it too late to revert back to 10.14 since the catalog has been moved?

JohanElzenga

Champion

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3.1K Messages

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56.1K Points

Of course you can go back. If necessary, delete the Lightroom Library.lrlibrary file and let Lightroom rebuild it. Mind you, I assume you use Lightroom, not Lightroom Classic. A moved Lightroom Classic catalog should never be an issue.

Johan W. Elzenga,

http://www.johanfoto.com

a year ago

JohanElzenga

Champion

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3.1K Messages

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56.1K Points

Of course you can go back. The catalog has not really been moved, it's just the incompatibility that makes Lightroom believe that. After you have reverted to MacOS 10.14 that problem should be over. If not, you can delete the Lightroom Library.lrlibrary file from your Pictures folder, and let Lightroom rebuild it.

Johan W. Elzenga,

http://www.johanfoto.com

a year ago

foto_fbf

6 Messages

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110 Points

This was one of those 'duh' moments that once thought a bit more, became obvious. The work around/solution: once the error message presents, I navigated to the volume/catalogue on my external SSD drive where I save my images and chose it. Once opened and then saved upon existing, LR opens up the catalogs with no further error messages. All-in-all, it's initially manually pointing LR (classic) to where the catalogs/files/images are stored. For some reason, LR lost it's way with the beta Catalina.

a year ago

lumigraphics

993 Messages

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16.7K Points

a year ago

My understanding is that the root of a volume will not be writable, files need to be in userland space (your User folder) and that it will take special finagling to get around that.

guillaume_simeon

1 Message

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80 Points

a year ago

Found a way around this:
Launch a default catalog stored on your Mac.
When trying to import pictures the system will ask you for some permission, give it.
Then switch to the catalog stored on your drive and it'll launch normally.

Hope this works for you too!

foto_fbf

6 Messages

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110 Points

Yup, very similar to my path explained above. Thanks!

a year ago

nat_voisey_d1cd3uv3s8epo

5 Messages

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104 Points

Are we all talking about the same Lightroom CC? I can't replicate the solution mentioned above. My error is "'Macintosh HD' is Read-Only. Please select a new storage location or modify the volume permissions."

Image httpsd2r1vs3d9006apcloudfrontnets3_images1795296RackMultipart20190629-37085-1jzb0gu-Screen_Shot_2019-06-29_at_34413_pm_inlinejpg1561780949

a year ago

foto_fbf

6 Messages

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110 Points

It is confusing: initial posts described LR CC. My initial post and ultimate solution described using LR Classic. I don't use CC but suspect that like LR Classic, the key is when the error message presents, manually navigating to the location on your drive where your images are stored and choosing the catalogue.

a year ago

nat_voisey_d1cd3uv3s8epo

5 Messages

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104 Points

LR CC stores images in the cloud. It needs to cache files and store images it’s importing from a card or folder somewhere. It tries to store this on the HD but with the new restrictions returns an error.

I’ve tried storing the “catalogue” LR CC downloads on a different drive and it still errors.

a year ago

foto_fbf

6 Messages

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110 Points

Unless you discover otherwise, perhaps you may wish to contact Adobe Tech. Although I don't use CC and Catalina is Beta, surely this issue is on their radar.

a year ago

omar_gurnah

2 Messages

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90 Points

Hey Foto FBF,

Could you explain the steps you took, above?
I'm trying to follow but not sure I am understanding correctly.

My Lightroom (CC) library is on Machintosh HD in my User folder, my actual images are on an external drive.

What would you recommend I try?

Thanks,
Omar

a year ago

foto_fbf

6 Messages

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110 Points

Hi Omar,
As advised above, I use LR Classic. Hence, there maybe some nuances in how images are accessed with CC. In Classic, when prompted in the error message, I merely navigated to my catalogue on my external SSD drive where my images are stored on my Mac and selected it. That's it. Once selected, LR Classic learned and took it from there.

a year ago

bene_di_lorenzo_licata

4 Messages

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94 Points

a year ago

Hi to all,
there someone has updated to MacOS 10.15 Beta 2?

omar_gurnah

2 Messages

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90 Points

a year ago

Hi Bene,

Yes. This working fine for me on Catalina Beta 2, then sudden stopped working. I've updated to Beta 3 and same problem.

bene_di_lorenzo_licata

4 Messages

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94 Points

Hi Omar,
Thanks for your feedback. I very appreciate it.
Somehow, Apple and Adobe should be solve this problem.
Meantime I will not install the macSO 10.15 on my MPB late 2016, I will waiting for others feedback.

a year ago

nat_voisey_d1cd3uv3s8epo

5 Messages

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104 Points

a year ago

Seems to be fixed for me in Lightroom CC 2.3 and 2.3.1 App Store, Mac OS Catalina 10.15 Beta (19A501i).

Let me know how you guys find it.

nat_voisey_d1cd3uv3s8epo

5 Messages

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104 Points

Broken again...

a year ago

thomas_buesch

1 Message

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84 Points

a year ago

No, still not working.

nat_voisey_d1cd3uv3s8epo

5 Messages

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104 Points

I know... It was working for a day! I don't know what changed...

a year ago

jakub_ka_par

2 Messages

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70 Points

a year ago

Lightroom 2.4 (Update August 2019) is working correctly!

bene_di_lorenzo_licata

4 Messages

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94 Points

Someome has tried Lightroom Classic CC 2019 v8.4 (Update 08/19)?

a year ago

neil_barry

1 Message

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80 Points

Not for me . Still having trouble with drive permissions

a year ago

bene_di_lorenzo_licata

4 Messages

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94 Points

a year ago

paul_wilson_h3e28mwahb78n

1 Message

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60 Points

Is there any update on this - has it been fixed? My guess is the full OS comes out tomorrow.

a year ago

jakub_ka_par

2 Messages

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70 Points

As I said, it works on latest version (August 2019) on both my Catalina Macs. :)

a year ago

Rikk

Adobe Administrator

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8.2K Messages

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118K Points

Can you go to Help>System Info... and get us your installed Lightroom version number?

Adobe Photography Products

Quality Engineering - Customer Advocacy

a year ago

ashlee_hamon

6 Messages

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140 Points

Hey Rikk! I sat on the phone with Apple and they told me to reach out to Adobe and to try running a check in Safe Mode.

It says I have: lightroom classic version 8.4.1

a year ago

Rikk

Adobe Administrator

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8.2K Messages

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118K Points

This thread is for Lightroom Desktop - it looks like you have Lightroom Classic. We should probably start a new thread since this is a different product than that you have.

Adobe Photography Products

Quality Engineering - Customer Advocacy

a year ago

ashlee_hamon

6 Messages

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140 Points

a year ago

I just upgraded to the full Catalina this week (October 2019) and it is still giving me only the COPY option and is bogging down my machine (2015). I set the permissions on my external drive all to read and write and have been trying to prompt the error message but have not gotten anywhere. Is there any update on the solution to this?

Rikk

Adobe Administrator

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8.2K Messages

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118K Points

Not Lightroom Desktop

Please reference the new conversation here: Lightroom Classic: After Catalina install import options are limited and speed is...

Adobe Photography Products

Quality Engineering - Customer Advocacy

a year ago

Adobe Photoshop Family

marcos_duran

Lightroom Desktop: Issues with changes to the way drives and volumes are treated macOS 10.15 Catalina

Responses

leo_kitay

JohanElzenga

tom_mcgovern_6etvtqz9nkg83

foto_fbf

JohanElzenga

JohanElzenga

foto_fbf

lumigraphics

guillaume_simeon

foto_fbf

nat_voisey_d1cd3uv3s8epo

foto_fbf

nat_voisey_d1cd3uv3s8epo

foto_fbf

omar_gurnah

foto_fbf

bene_di_lorenzo_licata

omar_gurnah

bene_di_lorenzo_licata

nat_voisey_d1cd3uv3s8epo

nat_voisey_d1cd3uv3s8epo

thomas_buesch

nat_voisey_d1cd3uv3s8epo

jakub_ka_par

bene_di_lorenzo_licata

neil_barry

bene_di_lorenzo_licata

paul_wilson_h3e28mwahb78n

jakub_ka_par

Rikk

ashlee_hamon

Rikk

ashlee_hamon

Rikk

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