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2 Messages


132 Points

Wed, Oct 21, 2020 7:59 PM

Lightroom Desktop: Export does not complete

After the latest update I cannot export my edited RAW files to JPEG. I see the activities are in progress but they do not complete. Previously it was taking seconds at most.

I have restarted my macbook, checked my internet connection with speedtest and tried disabling GPU acceleration.

What else should I be looking at?


Accepted Solution

Adobe Administrator


821 Messages


14.9K Points

a month ago

You could try resetting your preferences:

A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences.

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Does the behavior continue after resetting the preferences?

2 Messages


132 Points

Hi Rick,

It did help in my case. Thank you very much!

I wish I knew what was happening under the hood. Lightroom CC does not seem to have *that* many preferences.