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Adobe Photoshop Family

2 Messages

 • 

110 Points

Tue, Jul 23, 2019 3:22 PM

Acknowledged

Lightroom Desktop: "error while checking disk space"

can't import any photos.. after reviewing, I'm given this error message: "error while checking disk space"... afterwards, nothing.

Responses

Champion

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5.8K Messages

 • 

102.2K Points

a year ago

How much empty space is available on your hard drive?

2 Messages

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110 Points

a year ago

354GB available of 750GB hard drive
2.7GHz Intel Core i7 processor with 4GB RAM (1333Mhz DDR3)

Lightroom CC requirements, as far as I know:
Intel® or AMD processor with 64-bit support
4 GB of RAM (8 GB recommended)
1 GB of Video RAM (VRAM)
10 GB of available hard-disk space

...just realized... using AMD Radeon HD 6630M 256MB graphics

1 Message

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60 Points

a year ago

I'm having this issue as well. 
Mac Catalina 10.15 Beta.

Adobe Administrator

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8K Messages

 • 

116K Points

Beta releases of Catalina are not currently supported for Adobe applications. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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82 Points

a year ago

So what should i do , because my MacBook is running Mac Os Catalina

2 Messages

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100 Points

a year ago

I have this issues as well. All my drives have hundreds of GIGs free, but still running in this issue. How much does CC needs?

1 Message

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60 Points

a year ago

I am having this issue also after updating to Os Catalina (the official one not the beta). I am trying to import from my camera's SD card.

Adobe Administrator

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8K Messages

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116K Points

Help>System Info... What is your installed Lightroom Version number?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

 • 

112 Points

hi, iam having same issue. i have version 2.2 and creative cloud says that i have latest version of lightroom, so it won't update

5 Messages

 • 

112 Points

hi, iam having same issue. i have version 2.2 and creative cloud says that i have latest version of lightroom, so it won't update

Adobe Administrator

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8K Messages

 • 

116K Points

Are you a Windows user?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

 • 

112 Points

mac os catalina

1 Message

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60 Points

a year ago

I too am having problems with this. Please help, I am a photographer and need to deliver photos to my clients. I have also updated my OS to Catalina. 

Adobe Administrator

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8K Messages

 • 

116K Points

Please go to Help>System Info... and get us your installed Lightroom version number.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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60 Points

Hi Rikk, my adobe cc desktop app is asking me to get a permission from my IT admin but I am using an individual account can you possibly assist resolve this issue

2 Messages

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70 Points

a year ago

I need help too! Please! 

8 Messages

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130 Points

10 months ago


8 Messages

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130 Points

help please

Adobe Administrator

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8K Messages

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116K Points

10 months ago

Go to Help>System Info... and verify you have installed version 3.1 (Current). Then restart your computer.  Launch Lightroom again. Do you still see this message?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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130 Points

10 months ago

when I try to update, a message arrives that these are the latest updates

8 Messages

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130 Points

10 months ago


Adobe Administrator

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8K Messages

 • 

116K Points

10 months ago

Uninstall the Lightroom App.
Restart your computer
Install the Lightroom App

After this check Help>System Info... again to see if you are now on 3.1. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

 • 

130 Points

I uninstalled the program, installed a creative cloud and there is no application and such a message:

you do not have access to application management, you may need to request permission from your it administrator

Adobe Administrator

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8K Messages

 • 

116K Points

It sounds like you have a corporate license. You will need to contact your corporate administrator to reinstall. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

 • 

130 Points

no, I don’t have a corporate license, only personal

8 Messages

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130 Points

?

Adobe Administrator

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8K Messages

 • 

116K Points

Is your user account on your computer an Adminstrator account? It sounds like you don't have Admin rights. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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70 Points

9 months ago

I had to contact services and have them manually control my computer just to fix it... to me a whole 6 hours to get it sorted out... no idea how the fixed it though... bloody ridiculous

1 Message

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60 Points

9 months ago

I have the same issue. I cannot upload new photos. 

Adobe Administrator

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8K Messages

 • 

116K Points

Have you reviewed your system read/write permissions as described above?  This is a typical cause of receiving this message.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy