4 Messages
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360 Points
Mon, Dec 17, 2018 11:18 PM
Solved
Lightroom Desktop: Creating Duplicates Upon Saving
Hoping this makes sense!
Almost every time I export/save photos from CC, the program will begin the process, then stop halfway through and restart... which then duplicates the file.
For example, I tried exporting an album of 80 high res images yesterday afternoon, which I walked away from...and four hours later,came back to the program STILL exporting, and I had SEVEN copies of about 3/4ths of the images from the album.
If its user error, for the love of goodness, please correct me.
If its a problem with CC, how would I go about fixing it? I've switched computers, uninstalled and reinstalled and restarted my computer.... nothing seems to fix it!
Please help! Exporting weddings is a frikin NIGHTMARE.
Almost every time I export/save photos from CC, the program will begin the process, then stop halfway through and restart... which then duplicates the file.
For example, I tried exporting an album of 80 high res images yesterday afternoon, which I walked away from...and four hours later,came back to the program STILL exporting, and I had SEVEN copies of about 3/4ths of the images from the album.
If its user error, for the love of goodness, please correct me.
If its a problem with CC, how would I go about fixing it? I've switched computers, uninstalled and reinstalled and restarted my computer.... nothing seems to fix it!
Please help! Exporting weddings is a frikin NIGHTMARE.
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Official Solution
Rikk
Adobe Administrator
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9.2K Messages
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127.6K Points
3 months ago
Greetings,
Updates for the Adobe Photography Products were officially released on 10.20.2020 that include fixes for this issue. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.
Thank you for your patience.
Quality Engineering - Customer Advocacy
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Official Solution
Rikk
Adobe Administrator
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9.2K Messages
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127.6K Points
a month ago
Greetings,
Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify that you are no longer experiencing the issue.
Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.
Quality Engineering - Customer Advocacy
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dmeephd
294 Messages
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4.5K Points
2 years ago
Now in LR 8.1, I can delete only the extras and the correct .dngremains. Unfortunately, LR now creates at least two (2) duplicates every time upon both inporting AND exporting.
Reinstalling will serve no purpose...it's a bug inthe program, not your installation, and it is a PITA. I spent eight (8) hours yesterday undoing all of the crap LR created.
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Rikk
Adobe Administrator
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9.2K Messages
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127.6K Points
2 years ago
You've tagged this as a Lightroom CC issue but I suspect you are actually using Lightroom Classic CC. Can you go to Help>System Info... and get us your installed version number?
Quality Engineering - Customer Advocacy
4
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veronica_taylor_dcae5c3vwk1y
1 Message
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62 Points
a year ago
1
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jenn_defilippis
2 Messages
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70 Points
a year ago
0
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dwbmb
268 Messages
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4.7K Points
a year ago
https://1drv.ms/u/s!AsgF9JUMzDPSjMZukcN-k8pMuWDWBQ?e=f00ELt
4
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chantelle_jessica_arnaiz
1 Message
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60 Points
a year ago
1
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julie_kmoch
118 Messages
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2.9K Points
a year ago
1
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piotr_stefaniak
1 Message
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60 Points
10 months ago
Using latest Lr version on Mac OS 10.15.3, exporting to jpg, 90%, original size, no further changes in parameters
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Rikk
Adobe Administrator
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9.2K Messages
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127.6K Points
10 months ago
1. Respond with your current OS version number
2. Hit the Me-too button at the top of this page.
Thank you.
Quality Engineering - Customer Advocacy
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thomas_gussner
2 Messages
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92 Points
10 months ago
I have the same problem on my 2013 MacBook Pro:
* macOS Catalina 10.15.2
* Lightroom build 20200204-0604-bc5e360
Whenever I try to export raw images from my Canon M50 to jpg, the export gets stuck and starts over, which results in multiple copies of the image. I never had the patience to wait more than 8 hours, which was not enough to export 200 images.
I found the following workaround though:
Deactivate wifi to disconnect Lr from the cloud. Import the images, make your edits, and then export. Then, the export works like a charm. However, as soon as Lr had a connection to the internet, it does not work any more for those images and the export gets stuck.
I noticed that the export also works for photos that are fully uploaded to the cloud already. So I suspect this bug is related to the simultaneous upload and export of images (which is kind of the usual case when you import a lot of images, edit them and directly want to export them).
Hope this helps in finding the bug and fixing it.
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suecag_3638343
2 Messages
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102 Points
10 months ago
Adobe Lightroom CC using desktop install 3.2. When exporting more than 10 photos at a time, multiple duplicate photos are created at random, causing the export to run for an extended period of time, and never completing. This is huge bug that has rendered the program useless. Previously I was able to export without this issue. Using Macbook Pro. I shut down the computer and changed folders without any luck. Please help.
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raj_anantha
1 Message
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82 Points
9 months ago
Same issue. It is eating up my time and resources. It is a major problem as I do lot of timelapse work.
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justin_bonnar
13 Messages
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252 Points
9 months ago
- macOS Catalina 10.15.4 on a MacBook Pro (Retina, Mid 2012)
- Adobe Photoshop Lightroom 3.2.1, Build 20200403-1047-0e59df2
Anecdotally, it appears that the duplicates are occurring because the export task restarts for some reason. That is, I see the export task progress bar go back to the beginning, and it restarts exporting files from the beginning with filenames suffixed with "-2" (and then later "-3", "-4", etc if it restarts multiple times) to avoid a collision. For me, this seems to happen mostly with larger export jobs (anecdotally, I found that ~100 images exported as 90% JPEGs generally complete with issues, but if I try 200+ it will restart at least once). I have found that large jobs do sometimes complete if allowed to restart frequently enough (I had a ~300 image export job that ran to completion, but appeared to have restarted 8 times as the most duplicated photos had a '-7' suffix). I'm not sure if the larger jobs cause the restarts to happen more frequently, or if just by being a larger job it's more likely to restart before reaching completion.1