4 Messages
•
360 Points
Lightroom Desktop: Creating Duplicates Upon Saving
Hoping this makes sense!
Almost every time I export/save photos from CC, the program will begin the process, then stop halfway through and restart... which then duplicates the file.
For example, I tried exporting an album of 80 high res images yesterday afternoon, which I walked away from...and four hours later,came back to the program STILL exporting, and I had SEVEN copies of about 3/4ths of the images from the album.
If its user error, for the love of goodness, please correct me.
If its a problem with CC, how would I go about fixing it? I've switched computers, uninstalled and reinstalled and restarted my computer.... nothing seems to fix it!
Please help! Exporting weddings is a frikin NIGHTMARE.
Almost every time I export/save photos from CC, the program will begin the process, then stop halfway through and restart... which then duplicates the file.
For example, I tried exporting an album of 80 high res images yesterday afternoon, which I walked away from...and four hours later,came back to the program STILL exporting, and I had SEVEN copies of about 3/4ths of the images from the album.
If its user error, for the love of goodness, please correct me.
If its a problem with CC, how would I go about fixing it? I've switched computers, uninstalled and reinstalled and restarted my computer.... nothing seems to fix it!
Please help! Exporting weddings is a frikin NIGHTMARE.
Responses
party_pants
2 Messages
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76 Points
1 y ago
Is this their worst product in the current suite? I think so.
2
0
sebastian_schollmeyer
2 Messages
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82 Points
1 y ago
as I said: download al large number of Pics (<100) to desktop from cloud starts again and again after an Internet interruption and creates duplicates. My Workflow: downloading Images from Camera to iPad Pro at location and edit on desktop at office, then download final Images to Folder on Desktop. So I have to split my download into smaller parts and that's annoying!!!
0
0
sharon_cheema
1 Message
•
62 Points
1 y ago
0
0
thomas_gussner
2 Messages
•
92 Points
1 y ago
0
Rikk
Adobe Administrator
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10.1K Messages
•
135.8K Points
1 y ago
I have no new information to share at this time. The team continues to actively investigate the issue.
Quality Engineering - Customer Advocacy
1
0
veronica_taylor_99kh6gipdm50c
2 Messages
•
76 Points
1 y ago
I am only trying to export 36 photos and it won't complete, and it just keeps restarting. It creates 13-14 duplicates for the first 15 photos then stops.
I am no longer able to use this software for my wedding photography editing, since it is impossible to export a client's entire gallery.
Are there any workarounds?
0
0
ned_macfadden
1 Message
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62 Points
10 m ago
0
0
martin_rinman
2 Messages
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74 Points
10 m ago
Trying to export 108 photos, takes several hours to export 20 photos and half of them are duplicates.
2
0
troy2011
2 Messages
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22 Points
7 m ago
I've been dealing with this for months if not a year. CC is up to date. What's the status? It's been 3 months since any updates and this is not resolved.
11
0
Rikk
Adobe Administrator
•
10.1K Messages
•
135.8K Points
6 m ago
For anyone on this thread still experiencing this issue, we would like to collect a log file from you to further diagnose.
Restart Lightroom
Attempt a large export that fails
For LrDesktop
Go to Preferences
Account Section
Hold down the [Opt/Alt] key to make [Diagnostic Log] button appear
Post here when you have a file ready and I will email you to collect it.
Thanks for your continued assistance.
Quality Engineering - Customer Advocacy
0
0