12 Messages
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278 Points
Tue, Mar 26, 2019 12:59 PM
Solved
Lightroom Desktop: Can’t start app: fatal database error/database malformed
I cannot start Lightroom CC desktop app: still get the fatal database error message saying that the database is malformed. I followed the instructions which said to rename the mcat file to mcat.old but that didn’t work as I still get the error message when I launch LR. I am on a Mac and have updated LR CC desktop to the most recent version. I even tried uninstalling LR and reinstalling. I’m at a loss as to what to do next.
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a year ago
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Rikk
Adobe Administrator
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9.2K Messages
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127.7K Points
2 years ago
A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences.
Reset Procedure:
1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.
Does the behavior continue after resetting the preferences?
If this doesn't cure the issue, we will start getting diagnostic logs from you.
Thank you for your patience.
Quality Engineering - Customer Advocacy
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betty_wiley_485yk1iobf4u7
12 Messages
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278 Points
2 years ago
0
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Rikk
Adobe Administrator
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9.2K Messages
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127.7K Points
2 years ago
- You've closed Lightroom
- Right-clicked on Lightroom Library.lrlibrary and chosen "Show Package Contents"
- Located the MCAT file in the folder and renamed it to Managed Catalog.old
- Restarted your computer
- Launched Lightroom
And still have the error?Quality Engineering - Customer Advocacy
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betty_wiley_485yk1iobf4u7
12 Messages
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278 Points
2 years ago
0
0
Rikk
Adobe Administrator
•
9.2K Messages
•
127.7K Points
2 years ago
Quality Engineering - Customer Advocacy
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betty_wiley_485yk1iobf4u7
12 Messages
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278 Points
2 years ago
0
0
Rikk
Adobe Administrator
•
9.2K Messages
•
127.7K Points
2 years ago
Quality Engineering - Customer Advocacy
0
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betty_wiley_485yk1iobf4u7
12 Messages
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278 Points
2 years ago
0
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betty_wiley_485yk1iobf4u7
12 Messages
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278 Points
2 years ago
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julie_johnson_2fztz0y01z0da
1 Message
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62 Points
2 years ago
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joshua_spencer_gdeqtqeeq54gn
1 Message
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60 Points
a year ago
1
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catherine_vallieres
2 Messages
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90 Points
a year ago
0
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Rikk
Adobe Administrator
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9.2K Messages
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127.7K Points
a year ago
Looking at your screenshot I would like you to try this.
Close Lightroom.
Rename any file that is Managed Catalog.anything to backup.anything with the goal being to have no files named Managed Catalog regardless of their extension.
Launch Lightroom
Wait one hour before attempting to work
Do you see the message now?
Quality Engineering - Customer Advocacy
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