doctorbluedream's profile

5 Messages

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100 Points

Wed, Jun 19, 2019 8:30 AM

Lightroom Desktop: Attempt to index boolean value error

Everytime I try to Import photos into Lightroom I get an Error, it was working just fine 2 days ago and I need this for work!!!

Responses

Adobe Administrator

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541 Messages

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10K Points

2 y ago

Could you please provide us with more details?
Which version of Lightroom Classic are you using? Which is the operating system?
What exactly is the error message you see?

Thanks,
Sunil

5 Messages

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100 Points

Lightroom version: 2.3 [ 20190502-0902-******* ] (May  3 2019)
Operating system: Windows 10
OS Version: 10.0 [17134]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2.2 GHz
Built-in memory: 16178.2 MB
Real memory available to Lightroom: 16178.2 MB
Real memory used by Lightroom: 310.4 MB (1.9%)
Virtual memory used by Lightroom: 256.1 MB
Memory cache size: 0.0 MB
Internal Camera Raw version: 11.3 [ 197 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 8089MB (0%)
Camera Raw real memory: 0MB / 16178MB (0%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080


Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1060 with Max-Q Design 

Application folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\------\AppData\Roaming\Adobe\Lightroom CC


The message pops up every time I try to import, its an Add Photos pop up and it says Some photos weren't added. ?:0: Attempt to Index Boolean Value  (154)

5 Messages

 • 

100 Points

2 y ago

Lightroom version: 2.3 [ 20190502-0902-47ed471 ] (May  3 2019)
Operating system: Windows 10
OS Version: 10.0 [17134]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2.2 GHz
Built-in memory: 16178.2 MB
Real memory available to Lightroom: 16178.2 MB
Real memory used by Lightroom: 310.4 MB (1.9%)
Virtual memory used by Lightroom: 256.1 MB
Memory cache size: 0.0 MB
Internal Camera Raw version: 11.3 [ 197 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 8089MB (0%)
Camera Raw real memory: 0MB / 16178MB (0%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080


Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1060 with Max-Q Design (24.21.13.9836)

Application folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Nicol\AppData\Roaming\Adobe\Lightroom CC


The message pops up every time I try to import, its an Add Photos pop up and it says Some photos weren't added. ?:0: Attempt to Index Boolean Value  (154)

Adobe Administrator

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541 Messages

 • 

10K Points

2 y ago

You are using Lightroom CC, not Lightroom Classic.
I have updated the category now.

Thanks,
Sunil

5 Messages

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100 Points


I Tried Resetting my preferences but i got the same message. 

Adobe Administrator

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10.5K Messages

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140K Points

DoctorBlueDream, 

The engineer would like to get a Diagnostic Log from you. Go to Preferences>Account and hold down the [Alt/Opt] key to expose the[Diagnostic Log] button.  Send the log to me at:
Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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10.5K Messages

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140K Points

2 y ago

First step, reset your Lightroom Desktop Preferences?

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences? If so, can you get a screenshot of the error dialog?
Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

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100 Points

That didn't do much, I'm still getting the same error message