Drazen's profile

14 Messages

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242 Points

Wed, Dec 9, 2020 9:21 PM

Lightroom Desktop: All edits done, lost.

I edited a photo yesterday. I open Lightroom today, and all the edits are gone.

Responses

962 Messages

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12K Points

4 m ago

More details, please!

What we have so far is like one were to park at the curb, out of sight, then go into a mechanic's shop and say only "my car is not working."

(edited)

14 Messages

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242 Points

@DGrainger Well, if the car is not working, then I can't bring it over to the mechanic. And I'm not a mechanic myself, to know what's wrong.

I usually edit a photo in Lightroom, then open it in Photoshop to make more changes, then save it as a JPG.

Yesterday, I edited the photo, but before opening Photoshop, I decided to get all the photos I was planning to add to an Instagram post, to batch edit all of them. I took longer than expected, and after a couple of hours, just turned off my MacBook.

I'm not supposed to click Save after editing a photo, do I?

Well, I open Lightroom again today, and the photo is there, without any edits. They're gone. What happened? I don't know. I'm not a mechanic.

Earlier in the day, several updates downloaded and installed automatically. That's all I can think of

Adobe Administrator

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10.1K Messages

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135.9K Points

4 m ago

I am sorry to hear about the difficulties.

After editing, did you move to another image or did you close the app while still on the edit screen for the image that lost its edits?

Adobe Photography Products

Quality Engineering - Customer Advocacy

14 Messages

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242 Points

@Rikk No, I hate Adobe's file system so once I finish editing a photo and obtain the final file, I delete it from Lightroom and I don't save it in Photoshop. I always just have the photos I'm editing at the moment. Most times, that's just one.

I might have left the edit screen open for several hours, before turning off my MacBook. Are you saying it won't save ANY edits if I do that?

962 Messages

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12K Points

Aha! A conceptual problem here.  Adobe does not "have a file system." One does NOT save files "in Photoshop" nor when using any other program. Files are saved in your storage media, whatever that might be, in a file system / format system depending on which you are using, Windows or Apple, in a structure which you can visualize in a human friendly display. With Windows there are Directories (also called Folders) which the computer can locate and store or retrieve depending upon user instructions to save or open a file to or from storage.   I used to have clients (I had an IT Support business for many years) who would say to me something like this: " I saved it in Word!" when they actually saved the file in a directory within Windows file system. What was always the problem was that the save had been to a different place than the user thought because they had saved something else earlier and failed to notice WHERE the document was being saved.

So, perhaps in this case, possibly a Save command given to Photoshop placed files in unexpected places, or perhaps the user had expectations that Photoshop itself had the work tucked into a little place in Photoshop, and didn't understand that you do NOT save files inside software programs. If the latter is the case, and, as the OP stated, he or she simply left the computer open for a while and shut it off without actually saving the file after making edits, then that is pilot error.

(edited)

14 Messages

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242 Points

Geez... I mean that while inside Photoshop, if you click on File / Save or File / Save as..., the user experience I'm put through is awful. Photoshop, and all Adobe products for that matter, always suggest a certain folder to save files in, and overall, just keep pushing the user to buy their cloud solution.

That's why I dislike it, not the file system, but the user experience they offer to interact with my device's filing system.

Adobe Administrator

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10.1K Messages

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135.9K Points

4 m ago

@Drazen 

There are two issues at play here.

  1. There is a bug in the current version where quitting while in the edit screen fails to commit the edits to the image and sync them to the cloud. The workaround for this is to select another image or go to grid and unselect the image - either of which will force the edit commit and initiate a cloud sync.
  2. You are using LIghtroom in an atypical manner. LIghtroom is not designed as a one image editor - meaning you don't typically open a single image, edit, and then delete the image. Lightroom is designed as a catalog and editing tool. Using it in this manner will likely cause unexpected issues as it is an unexpected use case. 

Until the bug is fixed, please use the workarounds in step 1 to ensure saving of your edits between sessions. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

14 Messages

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242 Points

Well, it's a bit ridiculous that Adobe allowed this bug to go through, and even more so that they haven't fixed it.

But alright, your step 1 makes sense. I'll do that, thanks!

962 Messages

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12K Points

4 m ago

@Drazen  you wrote "Well, if the car is not working, then I can't bring it over to the mechanic. And I'm not a mechanic myself, to know what's wrong."

Sorry, didn't make myself clear!  What I was trying to convey was that specifics about the components and model of your computer would be very helpful in order to try to assist you in figuring this out. 

Also, you wrote "I'm not supposed to click Save after editing a photo, do I?"

The answer is YES, because if you do not save, then the version of the file that was on storage is not updated with your edits.

(edited)

14 Messages

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242 Points

@DGrainger Well, that's not how previous Lightroom versions worked. So what changed in that latest update? I would never save any of my images before.

2 Messages

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70 Points

4 m ago

After the latest update the edited pics go back to the unedited form when I open LR, Why??

Note: This comment was created from a merged conversation originally titled Lightroom edits disappear

Champion

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3.5K Messages

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59.4K Points

There is a bug in Lightroom where you lose the edits of a picture if you quit Lightroom with this picture still selected in edit mode. Either go back to the grid, or select another picture before you quit Lightroom.

Johan W. Elzenga,

http://www.johanfoto.com

Adobe Administrator

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10.1K Messages

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135.9K Points

This thread is being merged into an authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

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122 Points

4 m ago

Using the latest Lightroom (Cloud) on M1 Mac and when I edit a photo, my edit-changes are not saved when I quit Lightroom after editing... I have to select second picture after editing the first one, then changes get saved for the first (can replicate this anytime). Is this a known problem?

Note: This comment was created from a merged conversation originally titled Changes to photo not saving when quitting Lightroom

962 Messages

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12K Points

Do you do a Save before quitting?

Champion

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3.5K Messages

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59.4K Points

Yes, this is a known bug, not only in the M1 version, but also in the Mac Intel version. Adobe will no doubt fix it in an update. In the meantime, either move to another image or switch back to the grid before the quit Lightroom.

@DGrainger, there is no save option in Lightroom, so that is not the problem.

Johan W. Elzenga,

http://www.johanfoto.com

962 Messages

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12K Points

Thanks! Not a Lightroom user, so I didn't know that!

14 Messages

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242 Points

@DGrainger If you're not even a Lightroom user, then why are you giving advice about how to fix this issue?

962 Messages

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12K Points

@drazen: Where did I give advice about how to fix this issue? Read what I wrote!!

14 Messages

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242 Points

@DGrainger And I quote you, from a reply above:

"Also, you wrote "I'm not supposed to click Save after editing a photo, do I?"

The answer is YES, because if you do not save, then the version of the file that was on storage is not updated with your edits."

And I quote you from another reply:

"as the OP stated, he or she simply left the computer open for a while and shut it off without actually saving the file after making edits, then that is pilot error."

Which made me think I had to suddenly start saving edits when that wasn't the case before.

8 Messages

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140 Points

4 m ago

I was performing some edits this morning which were then lost. 

The only thing I was doing differently from my usual workflow was adding these photos to two albums instead of one. 

It happened again this afternoon, I pasted edit settings to a picture and flagged as picked. I then went to the album, filtered for picked photos and the edits were not there.

Light version 4.1 - build - 20201120-1311-17d302b

Note: This comment was created from a merged conversation originally titled Lightroom Desktop: Lost Edits!!!!!!!

Champion

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3.5K Messages

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59.4K Points

There is a known bug that you lose edits if you quit Lightroom when the edit window is still active. Switch to another photo or switch to the grid before you quit Lightroom.

Johan W. Elzenga,

http://www.johanfoto.com

Adobe Administrator

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1.2K Messages

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19.5K Points

Merging to an existing thread to better track this issue.

2 Messages

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70 Points

4 m ago

Jegliche Bearbeitung meiner Fotos wird nicht mehr gespeichert. Ich muss immer wieder neu beginnen. Woran liegt das?

Google Translate: 


Any editing of my photos will no longer be saved. I always have to start over. Why is that?

Note: This comment was created from a merged conversation originally titled Lightroom Desktop: Speichern der Bearbeitungen/ Save the edits - Edits are not saved

Adobe Administrator

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1.2K Messages

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19.5K Points

We are aware of this issue and are working on a fix. For now, after editing,  if you move to another image before you quit Lightroom you edits will be saved. It also works to move to another view. (Grid, Detail, etc.)

I'm merging your post with an existing thread to better keep track of this issue.

Google Translate: 

Wir sind uns dieses Problems bewusst und arbeiten an einer Lösung. Wenn Sie nach dem Bearbeiten vor dem Beenden von Lightroom zu einem anderen Bild wechseln, werden die Änderungen vorerst gespeichert. Es funktioniert auch, um zu einer anderen Ansicht zu wechseln. (Gitter, Detail usw.)

Ich füge Ihren Beitrag mit einem vorhandenen Thread zusammen, um dieses Problem besser im Auge zu behalten.

8 Messages

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130 Points

Please let me know once you have this fixed. I edited 25 to 250 photos at a time and it is extremely frustrating to go back to my grid and export, then see that a random group of 10-20 are reverted back to unedited form. 

Michael Mroczek 

2 Messages

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70 Points

4 m ago

I'm no whiz on technology and I hope I'm doing something wrong.

Lately after I take the time to edit a photo, save it to my computer and then go back to LR an hour or so (sometimes a day) later, it's the original photo.  Like, with no editing done.  

So, if I wanted to touch up the edited photo in the future, I'd have to start all over with the original.

Anyone else having this situation that could offer a little help?  Thanks!

Note: This comment was created from a merged conversation originally titled Pictures not saving the editing I've done to them.

Champion

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3.5K Messages

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59.4K Points

This is a know bug, so next time search this forum first before posting a question. There is a bug in Lightroom desktop where you lose edits if you quit Lightroom with the edited image still in full view. To save your edits while this bug has not been solved, either go back to the grid before you quit Lightroom, or switch to another image.

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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90 Points

3 m ago

Since an update recently, if I step off of a picture to move on to the next one, my edits on the prior picture will disappear!  This has never been an issue before. 

Note: This comment was created from a merged conversation originally titled edits disappearing

Adobe Administrator

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10.1K Messages

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135.9K Points

This thread is being merged into an existing authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

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116 Points

In the current update of Lightroom Cloud, my edits dissapear at irregular intervals just like the previous user cdgh77 mentions: i simply click on another image to edit that one, and when I return to the previous edited picture the edits might or might not be gone. Sometimes I edit 4 photos, and when selecting them to export, or select one of the earlier edited photos of that session, 1, 2 or sometimes even 3 photos are missing their edits. Sometime entiingmarrely, sometimes partially. The thumbnails in the filmstrip however show the full edits. Below notice the filmstrip showing finished edited photos (last in row) and their various edit states in the actual editview. In this case, like others, only 1 of the 4 photos edited is intact. This also can occur when I switch back to grid view before I export. This is happening on 2 seperate computers using the cloud based version of Lightroom version 4.1 build 2020 1120 - 17d302b.

(edited)

2 Messages

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70 Points

2 m ago

Hi, I have been having an issue with my edits being lost when I finish working on one image and move on to the next one. It doesn't happen every single time but most of the time. I have now made a habit of copying my settings every time before I move on and then going back to the image to check if the edits were lost. Then I paste them and try move on again. This doesn't work for brush and spot edits however, and it really is a pain to keep on doing this.

I should note this has nothing to do with closing Lightroom or force quitting - the edits are lost as soon as I move on to the next image.

I know others have complained of the same thing - do you have a solution yet? Please guys, this is kind of a deal breaker for subscribing to Lightroom...

Thanks and regards

Martin

Note: This comment was created from a merged conversation originally titled Constantly losing edits in Lightroom 4.1

Champion

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3.5K Messages

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59.4K Points

Have you tried switching to grid view before you move to the next image?

Johan W. Elzenga,

http://www.johanfoto.com

Adobe Administrator

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10.1K Messages

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135.9K Points

This thread is being merged into an existing authoritative thread for better tracking and response. Please review the official answer (if any) in the second post on the thread for more information. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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70 Points

1 m ago

Hello all,

Thankfully this hasn't caused much of a problem for me so far, but I'd like to know if this is a bug or potential user-error.

I haven't used lightroom cloud desktop before today, but I am very familiar with the desktop classic version of LR.

Problem: After I went online, I lost edits to the photos I added to library.

How it started: I was offline when I added photos to the LR library to a new album via usb from my camera. I made a couple of very basic edits to correct the images. My desktop monitor is garbage, so I've been double checking all of my edits on my iPhone as well. I noticed that new album photos weren't synced up and realized my desktop was offline. I went online, and a couple seconds after LR cloud reconnected to the server, all the thumbnails i could see in grid view reverted to their original pre-edit. I can't see a way to restore them, and

I haven't had this issue before, and I'm glad I didn't invest any substantial time into those edits - it was just a handful of photos. I've never had an issue like this in the classic version, so I don't know if there was a step I should have taken before going online to preserve the edits.

Thanks for any advice in advance :)

Lightroom 4.1

Windows 10

Note: This comment was created from a merged conversation originally titled Cloud files overwrite local files?

12 Messages

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236 Points

1 m ago

I've been loosing my mind thinking it's on my end, but apparently it is a well known bug. 

What happens:

I edit a photo, go on the next one, few more, then I go back and the edits are completely lost! Sometimes I spend lots of time on an image only to find the edits got reset at some point. I must say I don't quit the app and don't even move to a new album, I stay in the current one and this issue happens quite a lot! Every time I edit photos actually. 

It is about time for this issue to be resolved. 

What is the current status? 

Adobe Administrator

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10.1K Messages

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135.9K Points

1 m ago

Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

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116 Points

Version 4.2 build 20210301-6cdd6a3 did indeed fix the above described issues for us.