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Adobe Photoshop Family

13 Messages

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232 Points

Wed, Dec 9, 2020 9:21 PM

Acknowledged

Lightroom Desktop: All edits done, lost.

I edited a photo yesterday. I open Lightroom today, and all the edits are gone.

Responses

899 Messages

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11.3K Points

a month ago

More details, please!

What we have so far is like one were to park at the curb, out of sight, then go into a mechanic's shop and say only "my car is not working."

(edited)

13 Messages

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232 Points

@DGrainger Well, if the car is not working, then I can't bring it over to the mechanic. And I'm not a mechanic myself, to know what's wrong.

I usually edit a photo in Lightroom, then open it in Photoshop to make more changes, then save it as a JPG.

Yesterday, I edited the photo, but before opening Photoshop, I decided to get all the photos I was planning to add to an Instagram post, to batch edit all of them. I took longer than expected, and after a couple of hours, just turned off my MacBook.

I'm not supposed to click Save after editing a photo, do I?

Well, I open Lightroom again today, and the photo is there, without any edits. They're gone. What happened? I don't know. I'm not a mechanic.

Earlier in the day, several updates downloaded and installed automatically. That's all I can think of

Adobe Administrator

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9.1K Messages

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126.8K Points

a month ago

I am sorry to hear about the difficulties.

After editing, did you move to another image or did you close the app while still on the edit screen for the image that lost its edits?

Adobe Photography Products

Quality Engineering - Customer Advocacy

13 Messages

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232 Points

@Rikk No, I hate Adobe's file system so once I finish editing a photo and obtain the final file, I delete it from Lightroom and I don't save it in Photoshop. I always just have the photos I'm editing at the moment. Most times, that's just one.

I might have left the edit screen open for several hours, before turning off my MacBook. Are you saying it won't save ANY edits if I do that?

899 Messages

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11.3K Points

Aha! A conceptual problem here.  Adobe does not "have a file system." One does NOT save files "in Photoshop" nor when using any other program. Files are saved in your storage media, whatever that might be, in a file system / format system depending on which you are using, Windows or Apple, in a structure which you can visualize in a human friendly display. With Windows there are Directories (also called Folders) which the computer can locate and store or retrieve depending upon user instructions to save or open a file to or from storage.   I used to have clients (I had an IT Support business for many years) who would say to me something like this: " I saved it in Word!" when they actually saved the file in a directory within Windows file system. What was always the problem was that the save had been to a different place than the user thought because they had saved something else earlier and failed to notice WHERE the document was being saved.

So, perhaps in this case, possibly a Save command given to Photoshop placed files in unexpected places, or perhaps the user had expectations that Photoshop itself had the work tucked into a little place in Photoshop, and didn't understand that you do NOT save files inside software programs. If the latter is the case, and, as the OP stated, he or she simply left the computer open for a while and shut it off without actually saving the file after making edits, then that is pilot error.

(edited)

13 Messages

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232 Points

Geez... I mean that while inside Photoshop, if you click on File / Save or File / Save as..., the user experience I'm put through is awful. Photoshop, and all Adobe products for that matter, always suggest a certain folder to save files in, and overall, just keep pushing the user to buy their cloud solution.

That's why I dislike it, not the file system, but the user experience they offer to interact with my device's filing system.

Adobe Administrator

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9.1K Messages

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126.8K Points

a month ago

@Drazen 

There are two issues at play here.

  1. There is a bug in the current version where quitting while in the edit screen fails to commit the edits to the image and sync them to the cloud. The workaround for this is to select another image or go to grid and unselect the image - either of which will force the edit commit and initiate a cloud sync.
  2. You are using LIghtroom in an atypical manner. LIghtroom is not designed as a one image editor - meaning you don't typically open a single image, edit, and then delete the image. Lightroom is designed as a catalog and editing tool. Using it in this manner will likely cause unexpected issues as it is an unexpected use case. 

Until the bug is fixed, please use the workarounds in step 1 to ensure saving of your edits between sessions. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

13 Messages

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232 Points

Well, it's a bit ridiculous that Adobe allowed this bug to go through, and even more so that they haven't fixed it.

But alright, your step 1 makes sense. I'll do that, thanks!

899 Messages

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11.3K Points

a month ago

@Drazen  you wrote "Well, if the car is not working, then I can't bring it over to the mechanic. And I'm not a mechanic myself, to know what's wrong."

Sorry, didn't make myself clear!  What I was trying to convey was that specifics about the components and model of your computer would be very helpful in order to try to assist you in figuring this out. 

Also, you wrote "I'm not supposed to click Save after editing a photo, do I?"

The answer is YES, because if you do not save, then the version of the file that was on storage is not updated with your edits.

(edited)

13 Messages

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232 Points

@DGrainger Well, that's not how previous Lightroom versions worked. So what changed in that latest update? I would never save any of my images before.

2 Messages

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70 Points

a month ago

After the latest update the edited pics go back to the unedited form when I open LR, Why??

Note: This comment was created from a merged conversation originally titled Lightroom edits disappear

Champion

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3.3K Messages

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58K Points

There is a bug in Lightroom where you lose the edits of a picture if you quit Lightroom with this picture still selected in edit mode. Either go back to the grid, or select another picture before you quit Lightroom.

Johan W. Elzenga,

http://www.johanfoto.com

Adobe Administrator

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9.1K Messages

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126.8K Points

This thread is being merged into an authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

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122 Points

21 days ago

Using the latest Lightroom (Cloud) on M1 Mac and when I edit a photo, my edit-changes are not saved when I quit Lightroom after editing... I have to select second picture after editing the first one, then changes get saved for the first (can replicate this anytime). Is this a known problem?

Note: This comment was created from a merged conversation originally titled Changes to photo not saving when quitting Lightroom

899 Messages

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11.3K Points

Do you do a Save before quitting?

Champion

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3.3K Messages

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58K Points

Yes, this is a known bug, not only in the M1 version, but also in the Mac Intel version. Adobe will no doubt fix it in an update. In the meantime, either move to another image or switch back to the grid before the quit Lightroom.

@DGrainger, there is no save option in Lightroom, so that is not the problem.

Johan W. Elzenga,

http://www.johanfoto.com

899 Messages

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11.3K Points

Thanks! Not a Lightroom user, so I didn't know that!

13 Messages

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232 Points

@DGrainger If you're not even a Lightroom user, then why are you giving advice about how to fix this issue?

8 Messages

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140 Points

19 days ago

I was performing some edits this morning which were then lost. 

The only thing I was doing differently from my usual workflow was adding these photos to two albums instead of one. 

It happened again this afternoon, I pasted edit settings to a picture and flagged as picked. I then went to the album, filtered for picked photos and the edits were not there.

Light version 4.1 - build - 20201120-1311-17d302b

Note: This comment was created from a merged conversation originally titled Lightroom Desktop: Lost Edits!!!!!!!

Champion

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3.3K Messages

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58K Points

There is a known bug that you lose edits if you quit Lightroom when the edit window is still active. Switch to another photo or switch to the grid before you quit Lightroom.

Johan W. Elzenga,

http://www.johanfoto.com

Adobe Administrator

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998 Messages

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17.1K Points

Merging to an existing thread to better track this issue.

2 Messages

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70 Points

18 days ago

Jegliche Bearbeitung meiner Fotos wird nicht mehr gespeichert. Ich muss immer wieder neu beginnen. Woran liegt das?

Google Translate: 


Any editing of my photos will no longer be saved. I always have to start over. Why is that?

Note: This comment was created from a merged conversation originally titled Lightroom Desktop: Speichern der Bearbeitungen/ Save the edits - Edits are not saved

Adobe Administrator

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998 Messages

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17.1K Points

We are aware of this issue and are working on a fix. For now, after editing,  if you move to another image before you quit Lightroom you edits will be saved. It also works to move to another view. (Grid, Detail, etc.)

I'm merging your post with an existing thread to better keep track of this issue.

Google Translate: 

Wir sind uns dieses Problems bewusst und arbeiten an einer Lösung. Wenn Sie nach dem Bearbeiten vor dem Beenden von Lightroom zu einem anderen Bild wechseln, werden die Änderungen vorerst gespeichert. Es funktioniert auch, um zu einer anderen Ansicht zu wechseln. (Gitter, Detail usw.)

Ich füge Ihren Beitrag mit einem vorhandenen Thread zusammen, um dieses Problem besser im Auge zu behalten.

7 Messages

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120 Points

Please let me know once you have this fixed. I edited 25 to 250 photos at a time and it is extremely frustrating to go back to my grid and export, then see that a random group of 10-20 are reverted back to unedited form. 

Michael Mroczek 

2 Messages

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70 Points

10 days ago

I'm no whiz on technology and I hope I'm doing something wrong.

Lately after I take the time to edit a photo, save it to my computer and then go back to LR an hour or so (sometimes a day) later, it's the original photo.  Like, with no editing done.  

So, if I wanted to touch up the edited photo in the future, I'd have to start all over with the original.

Anyone else having this situation that could offer a little help?  Thanks!

Note: This comment was created from a merged conversation originally titled Pictures not saving the editing I've done to them.

Champion

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3.3K Messages

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58K Points

This is a know bug, so next time search this forum first before posting a question. There is a bug in Lightroom desktop where you lose edits if you quit Lightroom with the edited image still in full view. To save your edits while this bug has not been solved, either go back to the grid before you quit Lightroom, or switch to another image.

Johan W. Elzenga,

http://www.johanfoto.com