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1 Message

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210 Points

Wed, Jun 17, 2020 6:56 PM

Lightroom Desktop 3.3: Storage full error when location for originals is on NAS

Hiafter upgrading from Lightroom 3.2.1 to 3.3, I get an error stating that my storage location for originals, located on a NAS drive, is full. In reality I have plenty of space on the shared folder. When rolling back to 3.2.1 the issue is resolved. My os i Catalina 10.15.5 the NAS is Synology. However I believe this issue is related to Lightroom

Responses

1 Message

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104 Points

3 months ago

I have same problem after updating Lightroom from Lightroom 3.2.1 to 3.3. It keeps telling me that driver is full, but I'm quite sure that there is more than plenty of space. My setup is also quite similar (MacOS Catalina 10.15.5 + Apple Airport Time Capsule).


1 Message

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130 Points

3 months ago

Same here. Same Catalina version (10.15.5). Originals stored on NAS.

Over 1 TB free on NAS and >150 GB on Mac mini where Lightroom is running, and had plenty of room before the update. :)

3 Messages

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172 Points

3 months ago

I too have a problem since the upgrade. I am running Mojave 10.14.6. My file size on NAS is 198 GB and I have 2.46 TB free./ I can't import any photos. Needs an urgent bug fix.

5 Messages

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208 Points

3 months ago

Same problem here on latest Catalina and LR 3.3.  Synology DS918+

7.9K Messages

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114.4K Points

3 months ago

Thank you for your reports and responses. We've opened an issue for this behavior. 

Adobe Photography Products
Quality Engineer: Customer Advocacy

5 Messages

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208 Points

Will this be a hotfix or a version upgrade?  When is 3.3.1 targeted?

599 Messages

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8.5K Points

Conrad: you are asking two questions, the answers to which you cannot be privy unless you are an employee and at the level appropriate to know.

5 Messages

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208 Points

3 months ago

I think this is the same behavior that started in 3.0 of Lightroom.  I cannot import using the Connected Devices shortcuts.  I have to browse and pick the same SD cards and it works.  

I did verify that if I disconnect my SAN and do the import with the shortcuts, it works fine.  Adobe support told me my user profile was corrupt and it is not.

My guess is the software has different ways of talking to the SAN and they need to make a change.

11 Messages

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248 Points

3 months ago

This reply was created from a merged topic originally titled Lightroom Desktop: "Low on Disk Space" but I have 20TB available.



So I went to export my album on my external network drive, but I get an error that says I am low on disk space. It is only 30 images and I've never had this issue until this update. I was able to export this to my desktop and then upload it to my network drive, but I would much rather export directly to the intended folder.

1 Message

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60 Points

2 months ago

Rollback to 3.2.1 works

3 Messages

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102 Points

2 months ago

This reply was created from a merged topic originally titled Lightroom CC 3.3 keep saying my network drive is full.

I tried to store a copy of all my originals at my NAS drive, but Lightroom keep saying my network drive is full. My NAS currently have 5TB space.  

Lightroom CC 3.3
MacOS Catalina 10.15.5




82 Messages

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1.4K Points

2 months ago

How is the disk formatted?  FAT, FAT32, NTFS ? 
You may have exceeded the file size limit

2 Messages

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110 Points

a month ago

Same issue here. NAS (SMB) has enough space, every time I re-lauch Lr it continues and copies maybe 10-20 images and errors out. I could keep going and keep re-lauching it but as I don't trust what is going on I will wait for a fix.

5 Messages

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208 Points

Don't hold your breath!!!!

6 Messages

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142 Points

a month ago

This reply was created from a merged topic originally titled Checking free space on disk.

Tried to upload 1 .ARW file for iMAC Photos 45 minutes ago and still waiting while Lightroom is checking.  What do I need to do to fix this.  New to Lightroom.  I've uploaded 3 images previously and all uploaded quickly. 

7.9K Messages

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114.4K Points

a month ago

Updates to Camera Raw, Lightroom Classic, and the Lightroom Ecosystem were released yesterday evening and contain a fix for this issue.  Please install the appropriate update and see if it solves this problem. 

Thank you for your patience.

Adobe Photography Products
Quality Engineer: Customer Advocacy

6 Messages

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142 Points

a month ago

Hi Rikk,

Would you please tell me where to go to install the appropriate updates?

7.9K Messages

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114.4K Points

a month ago

Updates are installed:

1. Via your Creative Cloud App
or
2. Via the Colored bar at the top of the App

Adobe Photography Products
Quality Engineer: Customer Advocacy