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Adobe Photoshop Family

1 Message


70 Points

Tue, Feb 19, 2019 12:29 AM

Lightroom: Compatibility Issue - Creative Cloud App - 64-Bit requirement

Creative cloud app shows ' Not Compatible' with a further message to upgrade.
I'm on a higher OS version than the suggested minimum. I've been unable to use Lightroom CC (compatibility Issue), but Photoshop loads 'no problem'


Adobe Administrator


7.9K Messages


114.5K Points

2 years ago

Are you running the 32 bit or 64 bit version of Windows?

Adobe Photography Products

Quality Engineer: Customer Advocacy