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Adobe Photoshop Family

1 Message

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70 Points

Tue, Feb 19, 2019 12:29 AM

Lightroom: Compatibility Issue - Creative Cloud App - 64-Bit requirement

Creative cloud app shows ' Not Compatible' with a further message to upgrade.
I'm on a higher OS version than the suggested minimum. I've been unable to use Lightroom CC (compatibility Issue), but Photoshop loads 'no problem'

Responses

Adobe Administrator

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7.9K Messages

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114.5K Points

2 years ago

Are you running the 32 bit or 64 bit version of Windows?
https://support.microsoft.com/en-us/help/13443/windows-which-operating-system

Adobe Photography Products

Quality Engineer: Customer Advocacy