Lightroom CC on Macbook Pro save to files

Question

I recently move to a new plan for 1TB to try it out for a year.  I sync a small number of album from my lightroom classic to CC and seems to work.  On my iMac, I setup store a set of originals to my local iMac.  Now when I am away from home on my Macbook Pro or iPad Pro and tried to save some of the images I edit to my MacBook local drive so I can upload to a phonebook site.  It cannot and complains that my original NEF file are missing.  I though lightroom CC suppose to save my original NEF to the cloud (which I have 1TB) and a backup copy as well on my local drive (iMac since I set it up that way).

Louis Ly · Answer

Update:  This definitely a lightRoom bug.  I use the browser and login from lightroom.adobe.com to view my photo.  I select the same photo and download the original and seems to download the NEF file.  Heck, now I can't download my edited photo to do a photo book.

Rikk Flohr · Answer

Louis,When you are on your Macbook Pro and you receive the message that your original NEF is missing, can you click on the ( i  ) icon in the lower right and scroll down to Sync Status. Does it show that you have a Smart Preview or the Original file? See example.

Louis Ly · Answer

It says Local: Original File and Cloud : Original Backed up like you have on the screen.

Rikk Flohr · Answer

I am confused about something, Louis. In your original post you say " I sync a small number of album from my lightroom classic to CC and seems to work" How did you do this?

Did you sync these from Lightroom Classic to the cloud?
Or, did you import them into Lightroom CC as a catalog?
Or, did you do an actual Add Photos from storage on disk into Lightroom CC?

Louis Ly · Answer

In Lightroom classic, I export to catalog then import that catalog into lightroom CC on my iMac. Definitely the NEF files are on the cloud because I can download them thru the web browser on my Macbook Pro but just can't download the edited images in full resolution.

Ok.. I check it more carefully in the album, there are some files that are NOT Original and only say Smart Preview... I randomly pick couple as I answer your previous question and they happens to be Original.

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Lightroom CC on Macbook Pro save to files

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Lightroom CC on Macbook Pro save to files

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