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Adobe Photoshop Family

1 Message

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70 Points

Sat, Jan 19, 2019 3:39 PM

Lightroom CC: Not syncing all photos

lighroom cc is stating it is synced&backed up with 83,000 photos showing in my all photos library. this isn't even close to synced fully. there is over 300,000 photos in my library but they aren't syncing to my laptop currently no matter what I do to fix this issue that normally would fix the issue. ive signed out of everything adobe related and shut down my laptop and restarted everything from scratch. usually this fixes this issue even if I have to restart and shut down 2 or 3 times it will always sync back fully. not this time

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Adobe Administrator

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9.2K Messages

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127.7K Points

2 years ago

If you go to lightroom.adobe.com and look at your All Photos album what is the count there?

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Quality Engineering - Customer Advocacy