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Adobe Photoshop Family

1 Message

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70 Points

Sun, Feb 11, 2018 9:47 PM

Lightroom CC: Log-in error

Why am I getting this? 

"An error occurred while attempting to sign in to your account..."
Error:{"error":"access_denied"}

This is going to cause me to miss a deadline.

Responses

Champion

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6.2K Messages

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106.2K Points

3 years ago

We'll need more information Matthew - Lightroom CC on which operating system, for a start?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Adobe Administrator

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15.8K Messages

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295K Points

3 years ago

Did you try signing out and back in? https://forums.adobe.com/thread/2396922

For critical issues relating to licensing/activation or memberships, I'd recommend contacting support directly: https://helpx.adobe.com/contact/support.html

Sr. Product Manager, Adobe Digital Imaging