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Adobe Photoshop Family

1 Message


70 Points

Sun, Feb 11, 2018 9:47 PM

Lightroom CC: Log-in error

Why am I getting this? 

"An error occurred while attempting to sign in to your account..."

This is going to cause me to miss a deadline.




6.2K Messages


106.2K Points

3 years ago

We'll need more information Matthew - Lightroom CC on which operating system, for a start?

Victoria Bampton a.k.a. The Lightroom Queen

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Adobe Administrator


15.8K Messages


295K Points

3 years ago

Did you try signing out and back in?

For critical issues relating to licensing/activation or memberships, I'd recommend contacting support directly:

Sr. Product Manager, Adobe Digital Imaging