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Adobe Photoshop Family

6 Messages

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120 Points

Thu, May 31, 2018 4:41 PM

Lightroom CC: Is sharing to Facebook broken in CC Web? I cannot get it to work (share button dimmed). I have photo albums created in FB...

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Adobe Administrator

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8K Messages

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116K Points

2 years ago

Can you share a screenshot showing the dimmed button?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

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120 Points

2 years ago

Hi Rick, attached. Thanks for your help.

Adobe Administrator

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8K Messages

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116K Points

2 years ago

Ok. I thought I read you were using Lightroom CC for Web - this looks like Lightroom CC Desktop.  

No worries. Let's try this: Go to your Facebook Settings>Apps and Websites and verify that your authorization to Facebook hasn't expired. If it has, Renew it.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

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120 Points

2 years ago

This is all that is there, when I click on "go to facebook" to authorize, the link doesn't do anything. I think that is the problem (CC not redirecting to browser/FB).

Adobe Administrator

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8K Messages

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116K Points

2 years ago

I don't see the app there. Check your expired tab. It should look more like this
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

 • 

120 Points

2 years ago

It's not in expired either. I've tried using Firefox, Chrome and Edge. When I click in CC on the "Go To Facebook" button, nothing happens. I assume that is how the app gets installed.

6 Messages

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120 Points

2 years ago

BTW, my CC version

6 Messages

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120 Points

2 years ago

Rikk, found below. I do appreciate your efforts to help. Cheers

https://forums.adobe.com/thread/248651

Adobe Administrator

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8K Messages

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116K Points

2 years ago

Angelo, I took a look at the link but it doesn't seem to apply to the situation. Did you have a different link perhaps?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy