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Adobe Photoshop Family

3 Messages

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90 Points

Sun, Jun 3, 2018 3:10 PM

Lightroom CC: Import files multiple times?

I can not import photos multiple times from an SD card. I need to reboot LR (or format the card after each import) to import newly added photos. Looks like LR does not close the files and ejects the card correctly after each import

Responses

Adobe Administrator

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9.2K Messages

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127.8K Points

3 years ago

Greetings Allan,

Please go to Help>System Info... and get us the exact version number of Lightroom currently installed on your system. It would also be helpful to mention your OS version.  
Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

 • 

90 Points

3 years ago

I have Lightroom Classic-version: 7.3.1 [ 1167660 ] and OS is Windows10 with latest updates

//Allan

Adobe Administrator

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9.2K Messages

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127.8K Points

3 years ago

Allan, there is currently an issue scheduled to be fixed in the next release which may be affecting you: https://feedback.photoshop.com/photoshop_family/topics/lightroom-classic-cc-7-3-and-7-3-1-hanging?ut...  

Does this sound like it has some bearing on your situation?
Adobe Photography Products

Quality Engineering - Customer Advocacy

3 Messages

 • 

90 Points

3 years ago

Yes, my Lightroom hangs also some random times after the last update. Then I can not even use the task manager to close it. I have to use the power on / off button to close it and then restart the computer.
//Allan

Adobe Administrator

 • 

9.2K Messages

 • 

127.8K Points

3 years ago

This should be fixed in the next update. Thanks for your patience.
Adobe Photography Products

Quality Engineering - Customer Advocacy