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Adobe Photoshop Family

7.9K Messages

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114.4K Points

Mon, Oct 15, 2018 1:30 PM

Lightroom CC: I do not see my People view populated

This is the thread where we are tracking People views don't show any persons issues. 

Adobe Photography Products
Quality Engineer: Customer Advocacy

Responses

Official Solution

7.9K Messages

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114.4K Points

2 years ago

"Initial indexing of your photos may take some time. The ‘No People Found Yet’ message is displayed when Lightroom is still analyzing all your photos to find people or when there aren't any people in your photos. On a side note, this analysis takes place on Adobe’s servers and not on your local computer.  You can use your computer and close Lightroom CC without extending the time to complete the analysis. Thank you for your patience.“

Adobe Photography Products
Quality Engineer: Customer Advocacy

26 Messages

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384 Points

How much more time do you think it's going to take? It's already been almost 2 days since I installed the update.

12 Messages

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334 Points

Three days here. Would appreciate a little more granularity than “some time” if possible.

9 Messages

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168 Points

Yes, please be more specific, as it took one month to start indexing and become searchable when I signed up as well (only about 3000 images). That is indeed some time.

12 Messages

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334 Points

Five full days here now, and still nothing. I do not think it is working, can I please get some troubleshooting help? Five days of just a blank screen is not a working feature...

3 Messages

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182 Points

Faces were detected on Day 1, but I suspect that it was a result of the files already being tagged from Lightroom Classic.  No other updates. Any idea how long this indexing process is supposed to take?

263.71 GB of 1 TB Used
23,305 pictures

2 Messages

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90 Points

2 years ago

Thank you for listening to us on this feature. Rikk I opened up the web version of Adobe Lightroom product and don't see it there. Is this a downloaded app feature only? Where should we see this showing up?

7.9K Messages

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114.4K Points

2 years ago

It currently appears in the CC for desktop version, the iOS mobile version and the iOS Android version.

Adobe Photography Products
Quality Engineer: Customer Advocacy

26 Messages

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384 Points

2 years ago

Yeah thanks. But.... When I downloaded v2.0 and then went into People it just said "No people yet, Lightroom will scan for them". I went back an hour later and still nothing... Please help...

7.9K Messages

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114.4K Points

2 years ago

From our help doc: 

When I access the People View, why does Lightroom CC display 'No People Found Yet'?



Initial indexing of your photos may take some time. The ‘No People Found Yet’ message is displayed when Lightroom is still analyzing all your photos to find people or when there aren't any people in your photos.


Adobe Photography Products
Quality Engineer: Customer Advocacy

4 Messages

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90 Points

I have been waiting now for over a month for faces to appear. 

6 Messages

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116 Points

I’ve been setup for over a month too. I’ve got a small number of people identified, but it’s very very slow progress. Eg: I have an album with photos of my daughter that has over 3000 photos - so far Lightroom has found 110 photos of her. That’s pretty representative of how it’s going. I’d say it’s analysed about 3% of my photos, but it’s very hard to tell because you aren’t given any stats to know?. And it hasn’t progressed at all in the last few days.

2 Messages

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70 Points

Also been using it for over a month, and nothing at all under People.

1 Message

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60 Points

Me too.  Over a month.  No indexing....

Randy

7.9K Messages

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114.4K Points

Randal, I've contacted you via email.

Adobe Photography Products
Quality Engineer: Customer Advocacy

26 Messages

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384 Points

2 years ago

About 500

26 Messages

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384 Points

2 years ago

Still nothing is showing up it's been maybe 2 hours now

26 Messages

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384 Points

2 years ago

How much time do you think it will take?

150 Messages

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3.3K Points

2 years ago

On an iPad how do I add people to “people group?”

3 Messages

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194 Points

2 years ago

When will an iOS version that works on iPad be available? Having just an iPhone compatible version isn’t very helpful to those of us who do archival work vs just organizing daily photos.

7.9K Messages

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114.4K Points

2 years ago

Jamie, It is there now after you update. Make certain you've installed Lightroom for iOS for the iPad on your iPad. Double check the version number by tapping the [...] icon and choosing Settings>About Lightroom. The correct version number is 4.0.0.  If you have this version installed, you should see a People section above the list of Albums. 

Adobe Photography Products
Quality Engineer: Customer Advocacy

150 Messages

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3.3K Points

2 years ago

I have the update. It has a bunch of entries in the People Section. I believe the people form my LR Classic migration

On my iPad or iPhone, how do I create new “people” in the people group? How do I add people to the correct group?

THanks
I don’t see a way to add people using my iMac either...
MOnty

10 Messages

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236 Points

2 years ago

This reply was created from a merged topic originally titled Waiting for People to show up.

I upgraded LR CC 18 hours ago, i have 30,000 photos, and "People" still shows "No Faces Detected". Do I still need to wait, or is there a problem that I do not have any detected faces yet?

Note: This conversation was created from a reply on: Lightroom CC: Please add face recognition.

12 Messages

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334 Points

2 years ago

This reply was created from a merged topic originally titled People View.

839.65 GB available of 1TB; and I have 19,137 photos.Over 48 hours now and still nothing.Appreciate the work you guys are surely doing behind the scenes—but I think some lessons learned on this. It’s really poorly communicated, and for us users just seems broken :/ Can’t wair for it to be up and running properly, I have been hanging out for this one.

Note: This conversation was created from a reply on: Lightroom CC: Please add face recognition.

9 Messages

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202 Points

2 years ago

This reply was created from a merged topic originally titled People View.

I have 433GB synced and no faces recognised either.

Note: This conversation was created from a reply on: Lightroom CC: Please add face recognition.