3 Messages
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90 Points
Lightroom CC: Error message when opening image
"Failed to locate toolkit with id: com.adobe.ag.library"
Anyone know why I get this message when I try to open a file with Lightroom CC?
Tried navigating Adobe support and its worse than useless!
Anyone know why I get this message when I try to open a file with Lightroom CC?
Tried navigating Adobe support and its worse than useless!
Responses
Official Solution
Rick
Adobe Administrator
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1.2K Messages
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20K Points
3 y ago
It is my pleasure to announce that we have released a new version of Lightroom CC tonight. We believe the new version has fixed this issue. Update your application to the new Lightroom CC 1.2 and give it a try.
Enjoy!
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Rick
Adobe Administrator
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1.2K Messages
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20K Points
3 y ago
Would you please list the steps it took to produce this message? Also, would you mention the operating system you are using?
Thanks,
Rick
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jjeyakar
4 Messages
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90 Points
3 y ago
Thanks for reporting this. We've fixed this internally and the next release should have it.
In the mean time, could you please use the (+) Add Photos button to import images into Lightroom CC?
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