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sascha_heier's profile

1 Message

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72 Points

Sun, Jan 6, 2019 8:23 PM

Lightroom CC: Does not sync

lightroom (desktop) does not work/sync; the syncronisation between iOS and the cloud works; no photos are displayed; the app is "offline"; all other CC applications works; multiple installation without success

Responses

Adobe Administrator

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9.5K Messages

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130.8K Points

2 years ago

A couple of quick things to check:

1. Make sure you are connected to the internet.
2. Make sure that you don't have any firewall/security software enabled that would prevent Lightroom CC from accessing your network services. 

The Adobe Creative Cloud app needs internet to work as well. Does it show as connected?
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