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80 Points
Thu, May 24, 2018 7:29 AM
Acknowledged
Lightroom CC: Can't import image scans as Lightroom thinks is duplicates
Is there a way to make Lightroom CC import even if it thinks it's duplicated images?
The images are all new scannes but it will not import a file with a duplicate name. If I rename it the image will import. Surely this is a bug??
The images are all new scannes but it will not import a file with a duplicate name. If I rename it the image will import. Surely this is a bug??
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3 years ago
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Rikk
Adobe Administrator
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9.1K Messages
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127.5K Points
3 years ago
1. Filenames are identical
2. File size on disk is identical
3. Date/Time stamp is identical
It is possible to uncheck the Don't Import Suspected Duplicates option in the File Handling panel of the Import dialog. After doing this, Lightroom should allow you to import suspected duplicates.
Quality Engineering - Customer Advocacy
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Rikk
Adobe Administrator
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9.1K Messages
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127.5K Points
3 years ago
Lightroom CC uses the hash to determine a files status as a duplicate. Identically named-yet distinctly different scans shouldn't result in duplicate detected status. Stand by.
Quality Engineering - Customer Advocacy
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Rikk
Adobe Administrator
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9.1K Messages
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127.5K Points
3 years ago
Quality Engineering - Customer Advocacy
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jjeyakar
4 Messages
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90 Points
3 years ago
Are you not able to select the photo in the import screen? What message do you get when you hover over the icon?
Is it "Attempting to add multiple copies of the same file" or "This photo has already been added."?
It would also help if you send us one of the images you can't import along with some diagnostic information. I will DM you the instructions.
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