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4 Messages


112 Points

Tue, Sep 3, 2019 9:09 PM


Lightroom CC access for Shared Device Licensing

When using Lightroom CC Shared Device Licensing with CC All Apps license, the program gives the error message "You do not have access to this service". Tested on multiple devices running MacOS, Lightroom Classic works fine. Unable to use in Offline or Online mode. Adobe Support replied that it is a bug that engineering is working on, and recommended posting here to get any updates on the situation.

This conversation has been merged. Please refer the main conversation:

Lightroom Desktop: Enterprise Licenses without Storage are unable to use offline-only mode


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