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27 Messages

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608 Points

Fri, Apr 6, 2018 9:02 PM

Lightroom CC 1.1 and higher: Split toning not being saved

Hi there. I have noticed that since being implemented in Lightroom CC 1.1, edits made with the split toning tool are not being saved properly. I can make an edit and it will appear to save across the cloud, but the next time I open Lightroom CC, those edits have been apparently lost or "forgotten". This happens consistently and only with the split toning tool. I am using a MacBook Pro running High Sierra. Would appreciate it if you folks could look into this possible bug. Thanks very much!

Responses

Champion

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5.8K Messages

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102.2K Points

3 years ago

I can't reproduce this so far. I made some HSL edits on mobile last night, and they appeared on my desktop today. I made some further edits on the desktop and restarted LRCC and they were still there. Are there some different steps you're using? And are you running CC 1.3 now?

27 Messages

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608 Points

3 years ago

Hi Victoria. Thanks for getting back to me. Yes, I am now using 1.3 and the problem has still persisted. What happens is: (1) make split toning adjustment on desktop (HSL sliders are working fine) (2) sync adjustments to cloud - edits appear on mobile (3) close desktop app (4) reopen desktop app - edits still appear (5) open editing tab for edited photo - split toning settings appear “reset” without any direction to, edits no longer visible in photo.

Does that make sense? Split toning is the only adjustment I have encountered this in. Thanks for looking into it!

Liam

Champion

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5.8K Messages

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102.2K Points

3 years ago

Got it!  Yep, I'll bug it internally, thanks.

27 Messages

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608 Points

3 years ago

Thanks so much, Victoria!

6 Messages

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208 Points

2 years ago

It's happening again!

Adobe Administrator

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14.8K Messages

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284.8K Points

Do you have the 1.4 update installed? 

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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14.8K Messages

 • 

284.8K Points

2 years ago

This issue should be fixed in Lightroom CC 1.4 or later.

Sr. Product Manager, Adobe Digital Imaging

6 Messages

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208 Points

2 years ago

I have the very latest installation but the problem has reappeared.