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5 Messages

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120 Points

Sat, Feb 2, 2019 6:48 PM

Getting error message when trying to upgrade my account

When opening LR CC (not Classic) I get a message telling I am running out of space.  I am willing to upgrade to a larger plan, but only receive an error message (Plans are not available)

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Champion

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6.1K Messages

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106K Points

2 years ago

Probably easiest to contact customer services Roberto, as they'll have access to your account. https://helpx.adobe.com/contact.html

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.