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Adobe Photoshop Family

8 Messages

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150 Points

Thu, Aug 23, 2018 5:57 AM

Get system error when trying to access forum

I am a new Lightroom user. As soon as I try to open any adobe forum link (e.g. https://forums.adobe.com/thread/2482495)

I get error:
System Error 
We're sorry but a serious error has occurred in the system.

Its asks me to login and I get above error post login. Please check the issue asap

Responses

Adobe Administrator

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8.1K Messages

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116.4K Points

2 years ago

Would it be possible to provide a screen grab of the error message?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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150 Points

Adobe Administrator

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8.1K Messages

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116.4K Points

If you type in http://forums.adobe.com/ will that open for you?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

8 Messages

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150 Points

No. I get same error as above.

8 Messages

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150 Points

Any update Rikk?

Adobe Administrator

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8.1K Messages

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116.4K Points

It is likely to be either a browser or security issue local to your machine. Both the link I gave you and the link you posted are working here on Mac and Windows in Google's Chrome browser.  Have you tried a different browser? Reviewed your security settings?
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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14.8K Messages

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284.9K Points

2 years ago

Try clearing cookies and cache for the Adobe.com domain.

Sr. Product Manager, Adobe Digital Imaging

8 Messages

 • 

150 Points

Tried that. Didn't work. Jeff, here is similar post on which you commented. It was issue with the that user account. I guess, its same for me.

https://feedback.photoshop.com/photoshop_family/topics/system-error-attempting-to-access-forums-adob...