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Adobe Photoshop Family

2 Messages

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82 Points

Thu, Jul 26, 2018 6:04 PM

error LR CC

hola, hacer una consulta porque quiero abrir Lr CC y yo dijimos "su versión de prueba a finalizado" y yo estoy pagando el plan fotografico ... como soluciono ese problema? gracias

Translate: 
hello, make a query because I want to open Lr CC and I said "your trial version has finished" and I am paying the photographic plan ... how do I solve that problem? Thank you

Responses

Adobe Administrator

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8.2K Messages

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118K Points

2 years ago

Make sure you are signed into your Lightroom CC with the correct Adobe ID - the same as the Adobe ID with which you subscribed.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

 • 

82 Points

gracias, si inicie correctactamente la sesion. pero igualmente no me deja ingresa