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Adobe Photoshop Family

2 Messages

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100 Points

Mon, Nov 26, 2018 8:47 PM

Crashdown after going into development mode

Hello, Since the last update of Classic Lightroom CC, as soon as I go into development mode, the application crashes. I tried to uninstall and then reinstall the software but without success. Even a reinstallation of the previous version causes the same problem when it worked perfectly before. I've tried to update videocard drivers but there's no change.

Responses

Adobe Administrator

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9.2K Messages

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127.7K Points

2 years ago

If you go into Preferences>Performance and uncheck the GPU box, do the crashes continue?
Adobe Photography Products

Quality Engineering - Customer Advocacy

2 Messages

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100 Points

Thanks a lot. Desactivating the graphic card acceleration has solved the problem.

Adobe Administrator

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9.2K Messages

 • 

127.7K Points

Hopefully your video card manufacturer will release an update shortly.  
Adobe Photography Products

Quality Engineering - Customer Advocacy

208 Messages

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4.2K Points

2 years ago

Adobe is not admitting that they royally fuxked up the 2019 update for Photoshop and Lightroom.

These two upgrades should be scrapped and garbaged but they wont because the drive is on new mobile (unsuspecting) subscribers.

They fixed what was not broken and broke many things in the process... they even broke the number one rule.