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Adobe Photoshop Family

Adobe Administrator

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8 Messages

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160 Points

Tue, Apr 21, 2015 7:13 PM

Answered

Why am I not seeing the Lightroom CC upgrade/download in the Creative Cloud application?

Lightroom CC won’t be shown in the Creative Cloud desktop application if your system doesn’t meet the minimum system requirements. It’s likely you are on a system with Mac OS 10.7 or earlier, or a 32-bit version of Windows 7 or 8. If you system meets the minimum requirements, try signing out and back into the Creative Cloud application and see if the Apps panel updates.

Responses

1 Message

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60 Points

6 years ago

My installed Lightroom 5.7 is not shown in the CC List and I run Mac OSX 10.10. How can I get it in the List. Photoshop is in the CC List?

Adobe Administrator

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8.5K Messages

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121.6K Points

6 years ago

Have you signed out of your Creative Cloud app and signed back in again? That seems to cure this issue.
 Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

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152 Points

6 years ago

This reply was created from a merged topic originally titled LR CC doesn't show for upgrade.Current LR 5.7.1Running 64 bit iMac OS 10.10.3 -ho....

Have signed in and out of act several times. No LRoom.

5 Messages

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152 Points

6 years ago

This reply was created from a merged topic originally titled lightroom cc upgrade not showing in CC app.

Running 64 bit IMAC 10.10.3
Lightroom upgrade not showing at Adobe. Have signed in and out several times. Current LR is 5.7.1
How do I upgrade?

5 Messages

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102 Points

2 years ago

I meet all system requirements ans still don't see Lightroom Class CC on CC Apps list

Adobe Administrator

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8.5K Messages

 • 

121.6K Points

Can you post a screenshot of your Creative Cloud app?
 Adobe Photography Products

Quality Engineering - Customer Advocacy