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Adobe Photoshop Family

65 Messages

 • 

1.3K Points

Wed, Feb 13, 2019 11:54 PM

Closed

Updating to LR Classic 8.2, LR Classic is crashing on start up

After updating for LR Classic 8.1 to 8.2 LR Classic crashes on start up. The same with LR CC 2.1 to 2.2.  

What to do?

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Responses

5 Messages

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118 Points

2 years ago

3 Messages

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82 Points

2 years ago

Have the same issue. hopefully, Adobe will provide a solution ASAP.

56 Messages

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1.1K Points

Please submit the crash report with your Name, username and email id in the comments section. 

2 Messages

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96 Points

I had the same issue - even backup catalogues were in error. Did a restore of 8.1 from W10 system but still the same error- So I downloaded 8.1 from Creative Cloud. Re-installed  8.1 and now all is well. Will not install 8.2 until issue is solved.

11 Messages

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204 Points

2 years ago

Same thing for me, no solution....

2 Messages

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96 Points

2 years ago

How do I submit my crash report ? The file is 10 meg.

11 Messages

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204 Points

2 years ago

But it works on safe mode (w10 1809)

5 Messages

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120 Points

2 years ago

Same problem here, had to reinstall 8.1.

11 Messages

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204 Points

2 years ago

SOLUTION; Thank you to Jeffreys (https://feedback.photoshop.com/photoshop_family/topics/lightroom-classic-8-2-and-cc-both-crash-on-st...) Uninstall all nvidia drivers and reinstall Lightroom 8.2.... It works for me.