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Adobe Photoshop Family

3 Messages

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100 Points

Sat, Jul 21, 2018 2:41 AM

Unable to import from another catalog

When I try to import from another catalog in Lightroom Classic, the box appears saying how many there are to import, but the import button is not shaded dark so you can click on it to import. The only option available on the box that works is to cancel. I have tried different catalogs to make sure its not just this one, but it is doing it with all of them.

Responses

799 Messages

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11.5K Points

2 years ago

I may be wrong, but don’t you have to select something in that dialog first?

3 Messages

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100 Points

2 years ago

Only the folder you want, but the import option still won’t highlight for some reason. I use this method everyday, but it won’t work today and I’m not sure why,

799 Messages

 • 

11.5K Points

2 years ago

Mac or Windows?

3 Messages

 • 

100 Points

2 years ago

windows

Employee

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291 Messages

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7.8K Points

Hi Leonie, 

Could you share your System Info? 

Also, when you say you have tried to import various catalog, were you trying to import them to same catalog? If so, could you share the catalog file to keniya@adobe.com?

542 Messages

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10.6K Points

2 years ago

A screen shot of the "Import from Catalog" dialog box where you're selecting your folders, telling Lr what to do with new photos & existing images, etc. might also be helpful.