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Adobe Photoshop Family

4 Messages

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102 Points

Mon, Feb 4, 2019 3:40 AM

Transferring photos from one Adobe account to another

I recently made a new Adobe account (college account) and I would like to put the photos on my old Lightroom Classic to my new one. How can I do this?

Responses

799 Messages

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11.5K Points

2 years ago

In LR Classic just logout from your old account (in Prefs, all the way to the right), then log in to your new account. All Collections should now start to sync to your new account.

Champion

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3.1K Messages

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56.1K Points

I don't have two accounts so I can't try it myself, but as Lightroom Classic can only sync one catalog to the cloud, I assume that a catalog can also only be synced to one account at a time. So while this may work, it might break the sync of the first account.

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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102 Points

2 years ago

I don't see a "logout" option or a "login" option in preferences? 

Adobe Administrator

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8.2K Messages

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118.3K Points

Sign in/Sign out is in the Help menu. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

4 Messages

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102 Points

2 years ago

I signed in with my account and get this message when I try to develop. Help please!!!

18 Messages

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280 Points

I think you need to check out from creative cloud and sine in again from the Creative Cloud and clean all cash files
If you still have problems
Uninstall and clean all cash files

Adobe Administrator

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8.2K Messages

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118.3K Points

2 years ago

Nathaniel,

Please go to www.adobe.com and log in with the same Adobe ID with which you are signed in when you received the message. Click on the Manage Account link. Verify your subscription is showing as active and has not expired. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

4 Messages

 • 

102 Points

2 years ago

All good? 

Adobe Administrator

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8.2K Messages

 • 

118.3K Points

2 years ago

That looks ok.  That account should not be giving you an error like the image you posted above. 

If you are still getting the error, sign out of the Adobe Creative Cloud app. Restart your computer and then sign in again.  Does Develop now work? 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy