robert_ma_velilla's profile

5 Messages

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110 Points

Tue, May 21, 2019 6:42 PM

Request for support on video files from Fujifilm X-T3 camera in Lightroom Classic

Can't import these files in LR database, it does not identify the contents as frames. After research and reinstallation with Toshimaru support operator through chat, he told me this camera video files are not supported in LR Classic. It's almost a year sinc this camera was launched, I think it's time this problem is fixed.

Responses

1.3K Messages

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22.5K Points

2 y ago

Really? What exact version of LR? Mac or PC? And what type of videos? 4K? What other options? In 8.3 on Windows I've got problems with 4K HEVC video from iPhones, but I've imported all types of video from an X-T2 and haven't seen any compatibility problems.

1.3K Messages

 • 

22.5K Points

2 y ago

Do the videos play from the operating system?