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Adobe Photoshop Family

1 Message


70 Points

Sat, Dec 10, 2016 4:37 PM

register product

I had to reset my laptop. It kept all files but wiped out programs. After reinstalling lightroom 6 I was informed that I have too many installations. I don't. One of the installations was on the laptop that I tried to reinstall it on so I can't de-register it. How do I get around this problem? I now have 30 days before it is no longer able to be used.




5.8K Messages


102.6K Points

4 years ago

You just need to contact support at so they can reset the activations for you.

119 Messages


2.5K Points

4 years ago

You can also logon to your account at Adobe and deregister your devices. Go to Manage plans and look for a section labeled Activated devices. 

7 Messages


182 Points

4 years ago

Hi Kevin,

We have rectified the issue from the back end activation server. Would request you to please try to activate Lightroom again with the same serial number.