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Adobe Photoshop Family

15 Messages

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290 Points

Mon, Jul 10, 2017 8:02 PM

Solved

problem with navigating images with arrow keys

Try to use the arrow keys to navigate the images (mostly in the development mode). After several clicking of the arrow key, or accidentally holding on the key for a couple of seconds, the images will start to move to the next image 'automatically' until the last one of the list, and there is nothing I can do to stop it. Same thing happened when I try to quickly move around the history list, suddenly it started to move all the way to the end.

Responses

Adobe Administrator

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8.5K Messages

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121.6K Points

3 years ago

Do you have a spare keyboard you can try? Sounds like it may be an issue with the hardware and that would help eliminate it as a possible cause. 
 Adobe Photography Products

Quality Engineering - Customer Advocacy

15 Messages

 • 

290 Points

Thanks Rikk.
I just tried my Mac Pro which does not have the problem. I will find another keyboard for my PC to do my tests. I had thought it could not be the keyboard's problem as when it happened, other keys or mouse clicks stopped function as well. 

15 Messages

 • 

290 Points

3 years ago

Just to bring a close to this post, I am still using the same wireless keyboard and I just realized the problem is gone, though I am not sure which update fixed the problem.

Adobe Administrator

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746 Messages

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16.5K Points

3 years ago

Thanks for the update, James. Glad to hear it's working for you now.

Regards,
Hannah