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13 Messages

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298 Points

Thu, Sep 26, 2019 7:14 PM

Printing from LR colours are wrong but from PS they're correct

I have had this problem for a month or two and can't find a solution: I have been printing from LR for 7 years and this is new to me. I am working in latest update of Classic in Windows 10. Printer is Epson P6000 (same problem with Epson 3880). When I print from LR using the correct colour profile (mostly Epson Legacy Baryta), the colour has exaggerated magenta. (Before you ask, YES, I have turned off printer colour control in the driver!). If I print from LR using "printer managed" colour it is better, but not right. But if I print from PhotoShop without changing anything, using "PS manages colour" (which uses the same ICC profile I was attempting to use in LR), and with the same settings in the printer driver, the colour is perfect. I guess I could carry on printing from PS, but the interface is much more clunky and offers less control of margins and watermarks etc. It's also a step I would rather avoid. Thanks

Responses

7.9K Messages

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114.5K Points

a year ago

You mention turning off Printer Driver Color Management but did you also turn off Windwos OS color management?  Magenta is normally a result of double profiling and it sounds like you might be missing one of the color management off-switches.  

Adobe Photography Products
Quality Engineer: Customer Advocacy

13 Messages

 • 

298 Points

a year ago

Thanks Rikk.
I went into W10 colour management, selected the printer in Devices and ticked 'Use my settings'. Is this what you mean by turning off OS colour management?
Anyway, I tried printing from LR after this change, but preview shows magenta problem still. In case it matters, I'm printing Olympus ORF files.

7.9K Messages

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114.5K Points

I just ran about a dozen sheets through a Win 10 Laptop with an SC800.

Epson Driver Color set to (Off No Color Adjustment) Lightroom set to Printer Manages colors - image is dark and green.
Epson Driver Color set to (Off No Color Adjustment) Lightroom Set to Paper Profile - Normal Print
Epson Driver Color set to (Epson sRGB) Lightroom Set to Paper Profile - Magenta and brighter.

Note for all, the Windows Color Management was set to Printer - Manual in the Control Panel Pulldown.  Make sure you are not picking a profile in this dialog after ticking the Use My Settings and are pulling down and selecting Manual

Adobe Photography Products
Quality Engineer: Customer Advocacy

13 Messages

 • 

298 Points

Wish I could get a normal print with profile like you. Here are some screen shots of my pics and settings.

587 Messages

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11.2K Points

Michael,

In the Windows Color Management dialog, you should uncheck "Use my settings for this device" (this is what I'm doing and I get perfect results from Lightroom). With your current settings, I suspect you are applying the profile twice, which results in the magenta shift that you observe, as explained by Rikk.

587 Messages

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11.2K Points

To be honest, I don't know what the "Manual" option actually does or means when "Use my settings for this device" is checked. I couldn't find any explanation about it. I never changed anything in the Windows Color Management dialog for the printer devices. Deciding which software was responsible for color management when printing (the printing software or the printer driver) has always been enough. Any explanation will be welcome.

587 Messages

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11.2K Points

a year ago

Hi again,

My previous posts might have been unclear (even after fixing the first one). So, I need to restate what I think about the Windows Color Management dialog.

AFAIK, in Windows, color management when printing is done at the application level in relationship with the printer driver. The questions that have to be answered are :

- What code does what (application or driver) ?
- What ICC profile should be used ?

Since the communication between the application and the printer driver is fairly limited, there's no way to determine whether the printer driver and the application are both doing color management which very often leads to situations like yours, Michael.

Normally, this information is provided by the user by filling in the relevant dialogs in both the application and the printer driver dialog. So, usually, there's no need for the application or the driver to ask the system about what profile it should use. Which immediately raises a question about why the Windows Color Management dialog is collecting profile information about the printing device. IMHO, in the rare cases where an application asks the system which ICC profile it should use, the system returns the information set by the user in the Color Management dialog and that's it. Up to the application or the printer driver to do whatever they want with the returned profile. So, my guess is that the difference between Automatic and Manual mode when checking the "Use my settings for this device" option is as follows :

- Automatic : Windows determines automatically which ICC profile should be used (I'm wondering how it can do that)
- Manual : the user determines which profile should be returned by default.

Since the ICC profile needed for printing depends on which paper is currently used, specifying a default profile makes sense only when using a default paper. I'm not aware of any photographer using a single paper type when printing.

So, I think (but I might be wrong) that the "Use my settings for this device" option should be unchecked for all printers used for photography. All settings should be made in the image printing software and/or in the printer driver dialog (using presets in the printer driver makes things easy).

Again, due to the lack of documentation about this, it's just a guess. Anyway, this is how things have always worked for me.

Michael, Rikk is correct : if you get this magenta color shift, it's very probably because the ICC profile is applied twice. If the image is darker than expected, this can be considered as a confirmation. Also, please be aware that the printing preview provided by the driver is rarely accurate. You should only rely on actual paper prints to make a judgment.

Since you don't have this magenta shift when printing from PS, we can exclude a problem with the printing hardware itself.

By the way, I see that you have checked the Watermarking option in LR. Did you check without it ? I remember that there were some problems with watermarking in the past. Did you use some color for your watermark ?

587 Messages

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11.2K Points

Also, when you checked the "Use my settings for this device" option and selected Manual, have you verified which profile has been set as the default (there's necessarily one) ?

13 Messages

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298 Points

a year ago

So if I may summarize Rikk's and Patrick's advise thus:
In Windows 10 OS:
Go to the colour management window, select the device - printer - tick "Use my settings for this device" and select "Manual" for profile selection. At this point there are no profiles selected in the "Associated profiles" window, and no default highlighted.
In LightRoom Classic:
Set the correct paper ICC profile. Open "Page setup" window and open the printer properties dialog.
In printer driver control window:
Set paper and quality parameters, then choose "Custom colour control and "Off (no colour control)" from the drop-down.
This should provide a good print. The print preview is magenta heavy, but the actual print is excellent.
I'm optimistic that this has solved the problem. I didn't know that the Windows OS had a hand in colour controls. I am a wiser man.
Thanks to both of you.